SANDRA RATCLIFF DAFFRON is a program planner, professional educator, project and program director, administrator, and organizational executive in the U.S. and the Middle East. She has extensive experience working with lawyers, judges, teachers, correctional educators, physicians, military trainers, and graduate students. She is Professor Emeritus of Adult and Continuing Education at Western Washington University in Bellingham, Washington.ROSEMARY S. CAFFARELLA is an emerita professor of education in the College of Agriculture and Life Science at Cornell University. Her research and writing activities have focused on adult development and learning, and program planning and evaluation. She has authored or coauthored a number of books, including the award-winning Learning in Adulthood.

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• Figures and Exhibits ixPreface xiiiAcknowledgments xixDedication xxiThe Authors xxiii1 Planning Programs for Adults: What It’s About Today, Tomorrow, and into the Future 12 Introducing the Interactive Model 293 Planning Programs in Difficult Times Using Technological Tools 554 Exploring the Foundations of Program Planning 915 Discerning the Context 1156 Building Support and Identifying Needs 1457 Developing Program Goals and Objectives 1818 Designing Instruction 2119 Transfer of Training: Adult Education and Workplace Learning 24910 Formulating Program Evaluation Plans 28311 Selecting Formats, Scheduling, and Staffing Programs 31112 Preparing and Managing Budgets 34313 Marketing Programs 37914 It’s All in the Details 40715 Using the Interactive Model and Looking to the Future 441References 461Index 511