Harold W. Goldstein is Professor of Industrial/Organizational Psychology at Baruch College, the City University of New York, USA.  He is a recognized expert in the management of human capital with over twenty years of independent consulting experience. His research focuses on the development and implementation of staffing systems that result in hiring a talented diverse work force. His research has been published in top journals and books and has received awards for innovation and outstanding applied research contributions to the field.Elaine D. Pulakos is CEO of PDRI and an internationally recognized contributor to the field of industrial and organizational psychology. In 2010 she received the Distinguished Professional Contributions Award from SIOP, where she has also served as President. She has published numerous articles on performance management, staffing and human resources best practices, and is the author of five books, including Performance Management Transformation: Lessons Learned and Next Steps.Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.Carla S. Semedo is Assistant Professor in the Department of Psychology at the University of Évora, Portugal, where she leads on occupational health psychology. She also works as a consultant in the field of organizational psychology in evaluation and intervention at health services. She is responsible for teaching psychology at undergraduate, masters, and doctoral level, and for coordinating the occupational health psychology research line. She worked for more than 10 years as HR consultant, mainly in recruitment and selection.

• Notes on Editors ixNotes on Contributors xForeword xviiSeries Preface xixRailway Children xxiSection I Recruitment 11 The Psychology of Employee Recruitment, Selection and Retention 3Harold W. Goldstein, Elaine D. Pulakos, Jonathan Passmore and Carla Semedo2 The Contribution of Job Analysis to Recruitment 12James A. Breaugh3 Global Recruiting 29Jean M. Phillips and Stanley M. Gully4 Applicant Reactions to Hiring Procedures 53Donald M. Truxillo, Talya N. Bauer and Alexa M. Garcia5 Applicant Attraction to Organizations and Job Choice 71Adrian Furnham and Kat Palaiou6 Ethics in Recruitment and Selection 91Nuno Rebelo dos Santos, Leonor Pais, Carla Cabo‐Leitão and Jonathan PassmoreSection II Selection 1137 Using Ability Tests in Selection 115Jesús F. Salgado8 Using Personality Questionnaires for Selection 151David J. Hughes and Mark Batey9 Using Interviewing in Selection 182Melinda Blackman10 The Contribution of Others’ Methods in Recruitment and Selection: Biodata, References, Résumés and CVs 202Adrian Furnham11 Situational Judgement Tests for Selection 226Jan Corstjens, Filip Lievens and Stefan Krumm12 The Role of Simulation Exercises in Selection 247Ryan S. O’Leary, Jacob W. Forsman and Joshua A. Isaacson13 The Potential of Online Selection 271Dave Bartram and Nancy Tippins14 Gamification, Serious Games and Personnel Selection 293Michael Fetzer, Jennifer McNamara and Jennifer L. Geimer15 Team Assessment and Selection 310Mengqiao Liu, Jason L. Huang and Marcus W. Dickson16 Selection for Virtual Teams 334Geeta D’Souza, Matthew S. Prewett and Stephen M. Colarelli17 Assessment for Leader Development 353Neta Moye, Rose Mueller‐Hanson and Claus Langfred18 Talent Management in a Gender‐Diverse Workforce 376Jeanette N. Cleveland, Jaclyn Menendez and Lauren Wallace19 Race and Cultural Differences in Predictors Commonly Used in Employee Selection and Assessment 400Charles A. Scherbaum, Michael M. DeNunzio, Justina Oliveira and Mary Ignagni20 Legal and Fairness Considerations in Employee Selection 422Kenneth P. Yusko, Brian L. Bellenger, Elliott C. Larson, Paul J. Hanges and Juliet R. AikenSection III Retention 44321 Employee Turnover and Strategies for Retention 445Angela R. Grotto, Patrick K. Hyland, Anthony W. Caputo and Carla Semedo22 Talent Management and Retention 473Crystal Zhang and Jim Stewart23 The Impact of Organizational Climate and Culture on Employee Turnover 494Mark G. Ehrhart and Maribeth Kuenzi24 The Impact of Work–Life Balance on Employee Retention 513Kristen M. Shockley, Christine R. Smith and Eric A. KnudsenIndex 544

Harold W. Goldstein is Professor of Industrial/Organizational Psychology at Baruch College, the City University of New York, USA.  He is a recognized expert in the management of human capital with over twenty years of independent consulting experience. His research focuses on the development and implementation of staffing systems that result in hiring a talented diverse work force. His research has been published in top journals and books and has received awards for innovation and outstanding applied research contributions to the field.Elaine D. Pulakos is CEO of PDRI and an internationally recognized contributor to the field of industrial and organizational psychology. In 2010 she received the Distinguished Professional Contributions Award from SIOP, where she has also served as President. She has published numerous articles on performance management, staffing and human resources best practices, and is the author of five books, including Performance Management Transformation: Lessons Learned and Next Steps.Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.Carla S. Semedo is Assistant Professor in the Department of Psychology at the University of Évora, Portugal, where she leads on occupational health psychology. She also works as a consultant in the field of organizational psychology in evaluation and intervention at health services. She is responsible for teaching psychology at undergraduate, masters, and doctoral level, and for coordinating the occupational health psychology research line. She worked for more than 10 years as HR consultant, mainly in recruitment and selection.

• Notes on Editors ixNotes on Contributors xForeword xviiSeries Preface xixRailway Children xxiSection I Recruitment 11 The Psychology of Employee Recruitment, Selection and Retention 3Harold W. Goldstein, Elaine D. Pulakos, Jonathan Passmore and Carla Semedo2 The Contribution of Job Analysis to Recruitment 12James A. Breaugh3 Global Recruiting 29Jean M. Phillips and Stanley M. Gully4 Applicant Reactions to Hiring Procedures 53Donald M. Truxillo, Talya N. Bauer and Alexa M. Garcia5 Applicant Attraction to Organizations and Job Choice 71Adrian Furnham and Kat Palaiou6 Ethics in Recruitment and Selection 91Nuno Rebelo dos Santos, Leonor Pais, Carla Cabo‐Leitão and Jonathan PassmoreSection II Selection 1137 Using Ability Tests in Selection 115Jesús F. Salgado8 Using Personality Questionnaires for Selection 151David J. Hughes and Mark Batey9 Using Interviewing in Selection 182Melinda Blackman10 The Contribution of Others’ Methods in Recruitment and Selection: Biodata, References, Résumés and CVs 202Adrian Furnham11 Situational Judgement Tests for Selection 226Jan Corstjens, Filip Lievens and Stefan Krumm12 The Role of Simulation Exercises in Selection 247Ryan S. O’Leary, Jacob W. Forsman and Joshua A. Isaacson13 The Potential of Online Selection 271Dave Bartram and Nancy Tippins14 Gamification, Serious Games and Personnel Selection 293Michael Fetzer, Jennifer McNamara and Jennifer L. Geimer15 Team Assessment and Selection 310Mengqiao Liu, Jason L. Huang and Marcus W. Dickson16 Selection for Virtual Teams 334Geeta D’Souza, Matthew S. Prewett and Stephen M. Colarelli17 Assessment for Leader Development 353Neta Moye, Rose Mueller‐Hanson and Claus Langfred18 Talent Management in a Gender‐Diverse Workforce 376Jeanette N. Cleveland, Jaclyn Menendez and Lauren Wallace19 Race and Cultural Differences in Predictors Commonly Used in Employee Selection and Assessment 400Charles A. Scherbaum, Michael M. DeNunzio, Justina Oliveira and Mary Ignagni20 Legal and Fairness Considerations in Employee Selection 422Kenneth P. Yusko, Brian L. Bellenger, Elliott C. Larson, Paul J. Hanges and Juliet R. AikenSection III Retention 44321 Employee Turnover and Strategies for Retention 445Angela R. Grotto, Patrick K. Hyland, Anthony W. Caputo and Carla Semedo22 Talent Management and Retention 473Crystal Zhang and Jim Stewart23 The Impact of Organizational Climate and Culture on Employee Turnover 494Mark G. Ehrhart and Maribeth Kuenzi24 The Impact of Work–Life Balance on Employee Retention 513Kristen M. Shockley, Christine R. Smith and Eric A. KnudsenIndex 544

Harold W. Goldstein is Professor of Industrial/Organizational Psychology at Baruch College, the City University of New York, USA.  He is a recognized expert in the management of human capital with over twenty years of independent consulting experience. His research focuses on the development and implementation of staffing systems that result in hiring a talented diverse work force. His research has been published in top journals and books and has received awards for innovation and outstanding applied research contributions to the field.Elaine D. Pulakos is CEO of PDRI and an internationally recognized contributor to the field of industrial and organizational psychology. In 2010 she received the Distinguished Professional Contributions Award from SIOP, where she has also served as President. She has published numerous articles on performance management, staffing and human resources best practices, and is the author of five books, including Performance Management Transformation: Lessons Learned and Next Steps.Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters.Carla S. Semedo is Assistant Professor in the Department of Psychology at the University of Évora, Portugal, where she leads on occupational health psychology. She also works as a consultant in the field of organizational psychology in evaluation and intervention at health services. She is responsible for teaching psychology at undergraduate, masters, and doctoral level, and for coordinating the occupational health psychology research line. She worked for more than 10 years as HR consultant, mainly in recruitment and selection.

• Notes on Editors ixNotes on Contributors xForeword xviiSeries Preface xixRailway Children xxiSection I Recruitment 11 The Psychology of Employee Recruitment, Selection and Retention 3Harold W. Goldstein, Elaine D. Pulakos, Jonathan Passmore and Carla Semedo2 The Contribution of Job Analysis to Recruitment 12James A. Breaugh3 Global Recruiting 29Jean M. Phillips and Stanley M. Gully4 Applicant Reactions to Hiring Procedures 53Donald M. Truxillo, Talya N. Bauer and Alexa M. Garcia5 Applicant Attraction to Organizations and Job Choice 71Adrian Furnham and Kat Palaiou6 Ethics in Recruitment and Selection 91Nuno Rebelo dos Santos, Leonor Pais, Carla Cabo‐Leitão and Jonathan PassmoreSection II Selection 1137 Using Ability Tests in Selection 115Jesús F. Salgado8 Using Personality Questionnaires for Selection 151David J. Hughes and Mark Batey9 Using Interviewing in Selection 182Melinda Blackman10 The Contribution of Others’ Methods in Recruitment and Selection: Biodata, References, Résumés and CVs 202Adrian Furnham11 Situational Judgement Tests for Selection 226Jan Corstjens, Filip Lievens and Stefan Krumm12 The Role of Simulation Exercises in Selection 247Ryan S. O’Leary, Jacob W. Forsman and Joshua A. Isaacson13 The Potential of Online Selection 271Dave Bartram and Nancy Tippins14 Gamification, Serious Games and Personnel Selection 293Michael Fetzer, Jennifer McNamara and Jennifer L. Geimer15 Team Assessment and Selection 310Mengqiao Liu, Jason L. Huang and Marcus W. Dickson16 Selection for Virtual Teams 334Geeta D’Souza, Matthew S. Prewett and Stephen M. Colarelli17 Assessment for Leader Development 353Neta Moye, Rose Mueller‐Hanson and Claus Langfred18 Talent Management in a Gender‐Diverse Workforce 376Jeanette N. Cleveland, Jaclyn Menendez and Lauren Wallace19 Race and Cultural Differences in Predictors Commonly Used in Employee Selection and Assessment 400Charles A. Scherbaum, Michael M. DeNunzio, Justina Oliveira and Mary Ignagni20 Legal and Fairness Considerations in Employee Selection 422Kenneth P. Yusko, Brian L. Bellenger, Elliott C. Larson, Paul J. Hanges and Juliet R. AikenSection III Retention 44321 Employee Turnover and Strategies for Retention 445Angela R. Grotto, Patrick K. Hyland, Anthony W. Caputo and Carla Semedo22 Talent Management and Retention 473Crystal Zhang and Jim Stewart23 The Impact of Organizational Climate and Culture on Employee Turnover 494Mark G. Ehrhart and Maribeth Kuenzi24 The Impact of Work–Life Balance on Employee Retention 513Kristen M. Shockley, Christine R. Smith and Eric A. KnudsenIndex 544