• Fri frakt över 249 kr
  • •
  • Snabba leveranser
  • •
  • Billiga böcker
Kundservice

Du är på sajten för privatpersoner.

Företag, bibliotek eller offentlig verksamhet?

Du handlar på classic.bokus.com, där alla dina funktioner finns intakta.
Till classic.bokus.com
Bokus logotyp. Gå till startsidan.
  • Erbjudanden
  • Nyheter
  • Student
  • Topplistor
  • Barn & ungdom
  • Bokus Play
  • E-böcker
  • Pocketböcker
  • Spel & pussel

10% studentrabatt med kod TERM26

Sidfot

Mina sidor

    Hjälp

    • Kundservice
    • Vanliga frågor och svar
    • Frakt och leverans
    • Retur vid ångerrätt
    • Reklamera vara
    • Betalning
    • Köpvillkor
    • Allmänna villkor
    • Information om webbplatsens tillgänglighet

    Om Bokus

    • Om oss
    • Pressrum
    • För studenter
    • För företag
    • För bibliotek och offentlig verksamhet
    • För leverantörer
    • Hållbarhet

    Populärt

    • Aktuella erbjudanden
    • Presentkort
    • Studentlitteratur
    • Nya böcker
    • Topplistor
    • Signerade böcker
    • Engelska böcker

    Inspiration

    • Boktips
    • BookTok
    • Populära bokserier
    • Barnbokskaraktärer
    • Populära författare
    Logotyp för Bokus
    Följ oss på Facebook (extern länk)Följ oss på Instagram (extern länk)Följ oss på YouTube (extern länk)Följ oss på TikTok (extern länk)
    bokus @ CookiesAnpassa cookiesIntegritetspolicyKöpvillkor
    Till Citymail hemsida (extern länk)Till Budbee hemsida (extern länk)Till Postnord hemsida (extern länk)Till Schenker hemsida (extern länk)Till Early Bird hemsida (extern länk)Till Walleys hemsida (extern länk)
    1. Reseguider
    2. Reseböcker

    Revenue Management for the Hospitality Industry

    AvDavid K. Hayes,Joshua D. Hayes

    Häftad, Engelska, 2021

    1 184 kr

    Beställningsvara. Skickas inom 5-8 vardagar. Fri frakt över 249 kr.

    Fler format och utgåvor

    Häftad

    Tillf. slut

    Beskrivning

    REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data securityIn-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIsMajor changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises.An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

    Produktinformation

    • Utgivningsdatum:2021-12-23
    • Mått:280 x 10 x 210 mm
    • Vikt:590 g
    • Format:Häftad
    • Språk:Engelska
    • Antal sidor:480
    • Upplaga:2
    • Förlag:John Wiley & Sons Inc
    • ISBN:9781119790778

    Utforska kategorier

    • Reseböcker inom Reseguider

    Mer om författaren

    David K. Hayes has over 35 years of experience in hospitality management and education.He is the former Vice President of the Educational Institute of the American Hotel & Lodging Association (AHLEI) and is the author of several textbooks and dozens of articles in the field of hospitality management.Joshua D. Hayes has advanced degrees from Stanford and U.C. Davis and works as a data scientist in Silicon Valley specializing in applying advanced data management and analytics to drive business outcomes.Peggy A. Hayes has served as a Project Manager at Panda Professionals Hospitality Management and Training (Panda Pros) for over 25 years. She is also Panda Pros' Project Design and Copy Editor.

    Innehållsförteckning

    • Preface ixAcknowledgments xviiPart I Revenue Management Principles 1Chapter 1 Introduction to Revenue Management 2Introduction 2The Purpose of Business 4The Purpose of Revenue Management 9The Purpose and Design of This Book 10Chapter 2 Strategic Pricing 28What Is a Price? 28The Importance of Price in the 4 Ps of the Marketing Mix 36The Role of Supply and Demand in Pricing 39The Role of Costs in Pricing 43Implementing Strategic Pricing 48Chapter 3 Value 54The Role of Value in Pricing 54The Relationship Between Quality and Price 60The Relationship Between Service and Price 62The Link Between Quality, Service, and Price 63The Art and Science of Strategic Pricing 67Chapter 4 Differential Pricing 73Principles of Managing Revenue 74Differential Pricing 75Limits to Differential Pricing 80Applying Differential Pricing 83Revenue Management or Revenue Optimization? 98Chapter 5 The Revenue Manager’s Role 105The Revenue Manager in the Hospitality Industry 105Legal Aspects of Revenue Management 109Ethical Aspects of Revenue Management 113The Revenue Manager Position 119The Revenue Management Team 126Part II Revenue Management For Hoteliers 133Chapter 6 Forecasting Demand 134The Importance of Demand Forecasting 134Historical Data 136Current Data 143Future Data 152Demand Forecasts and Strategic Pricing 158Chapter 7 Inventory and Price Management 172The Marketing Mix Revisited 173Inventory Management 173Characterizing Rooms for Optimum Inventory Management 176Designating Unique Room Codes 177Classifying Guests by Market Segment 178Overbooking as an Inventory Management Strategy 187Price Management 192Stay Restrictions 204Principles of Inventory and Price Management 206Chapter 8 Distribution Channel Management 213Managing Distribution Channels 214Nonelectronic Distribution Channels 222Electronic Distribution Channels 231Principles of Distribution Channel Management 248Chapter 9 Data Analysis and Revenue Management 254Data-Driven Decision Making 255Categories of Technology Impacting the Hospitality Industry 271Revenue Management Strategies for Use in an Ever-Changing World 274Chapter 10 Evaluation of Revenue Management Efforts in Lodging 288The Lodging Revenue Paradox 289Str Reports 299Competitive Set Analysis 304Market Share Analysis 310Additional Assessments 312Common-Sense Revenue Optimization 317Part III Revenue Management For Foodservice Operators 325Chapter 11 Revenue Management for Food and Beverage Services 326Traditional Foodservice Pricing Methods 327The Case Against Cost-Based Foodservice Pricing 335Applying Differential Pricing in Foodservices 339Factors Affecting Value Perceptions in Foodservices 346Chapter 12 Evaluation of Revenue Management Efforts in Food and Beverage Services 362Food and Beverage Revenue Analysis 363Examination of Revenue Sources 364Measurement of Revenue Change 370Evaluation of Revenue-Generating Efficiency 377The Revenue Evaluation Process in Foodservices 386Part IV Revenue Management In Action 395Chapter 13 Specialized Applications of Revenue Management 396Characteristics of Organizations Applying Revenue Management 397Service Industries Applying Revenue Optimization Strategies 404Specialized Revenue Management Duties 406Revenue Management and Destination Marketing 413Chapter 14 Building Better Business 419Keys to Building Better Business 419Better Business Issues in Moderate to Strong Markets 431Better Business Issues in Weak or Distressed Markets 437Index I-1