Alessio IshizakaReader in Decision Analysis, Portsmouth Business School, University of Portsmouth, UKPhilippe NemerySenior Research Scientist, SAP Labs – China, Shanghai, PRC

• Foreword xiAcknowledgements xiii1 General introduction 11.1 Introduction 11.2 Decision problems 31.3 MCDA methods 41.4 MCDA software 51.5 Selection of MCDA methods 51.6 Outline of the book 8References 9Part I FULL AGGREGATION APPROACH 112 Analytic hierarchy process 132.1 Introduction 132.2 Essential concepts of AHP 132.3 AHP software: MakeItRational 202.4 In the black box of AHP 272.5 Extensions of AHP 40References 543 Analytic network process 593.1 Introduction 593.2 Essential concepts of ANP 593.3 ANP software: Super Decisions 683.4 In the black box of ANP 76References 804 Multi-attribute utility theory 814.1 Introduction 814.2 Essential concepts of MAUT 814.3 RightChoice 894.4 In the black box of MAUT 974.5 Extensions of the MAUT method 98References 1125 MACBETH 1145.1 Introduction 1145.2 Essential concepts of MACBETH 1145.3 Software description: M-MACBETH 1225.4 In the black box of MACBETH 131References 133Part II OUTRANKING APPROACH 1356 PROMETHEE 1376.1 Introduction 1376.2 Essential concepts of the PROMETHEE method 1376.3 The Smart Picker Pro software 1496.4 In the black box of PROMETHEE 1606.5 Extensions of PROMETHEE 170References 1777 ELECTRE 1807.1 Introduction 1807.2 Essentials of the ELECTRE methods 1807.3 The Electre III-IV software 1897.4 In the black box of ELECTRE III 1947.5 ELECTRE-Tri 204References 210Part III GOAL, ASPIRATION OR REFERENCE-LEVEL APPROACH 2138 TOPSIS 2158.1 Introduction 2158.2 Essentials of TOPSIS 215References 2219 Goal programming 2229.1 Introduction 2229.2 Essential concepts of goal programming 2229.3 Software description 2279.4 Extensions of the goal programming 228References 23410 Data Envelopment Analysis 235Jean-Marc Huguenin10.1 Introduction 23510.2 Essential concepts of DEA 23610.3 The DEA software 25210.4 In the black box of DEA 26210.5 Extensions of DEA 268References 270Part IV INTEGRATED SYSTEMS 27511 Multi-method platforms 27711.1 Introduction 27711.2 Decision Deck 27811.3 DECERNS 278References 287Appendix: Linear optimization 288A.1 Problem modelling 288A.2 Graphical solution 289A.3 Solution with Microsoft Excel 289Index 293