Jörg Flecker is a professor of sociology and head of thesociology department at the University of Vienna, Austria. For more than 15years he has worked on delocalization of ICT-enabled work and restructuring ofservice value chains.

• Introduction; Jörg Flecker.- Part 1. Delocalisation of digitalwork.- 1. The production of ‘placelessness’: digital service work in globalvalue chains; Jörg Flecker and AnnikaSchönauer.- 2. New topologies ofengineering work:  informatisation,virtualisation and globalisation in the automotive industry; MaschaWill-Zocholl.- 3. Algorithms that divide and unite:Delocalisation, identity, and collective action in ‘microwork’; Vili Lehdonvirta.- Part 2. The changinginternational division of labour and regional development.- 4. ‘Clouds’ in the desert? Central andEastern Europe in the new division of labour for business services and softwaredevelopment; Graham Hollinshead and JaneHardy.- 5. Missing Links in ServiceValue Chain Analysis – The Case of Call Centers in the Brazilian Banking Sector;Martina Sproll.-6. Local development policies and labourmarket in the dynamics of virtual value chains: the case of IT Sector in the municipalityof Londrina (Paraná, Brazil); SimoneWolff.- 7. Creating space: The roleof the State in the Indian IT related offshoring sector; Ernesto Noronha and Premilla D’Cruz.- Part 3.Dynamics of virtual organisations and mediatised work.- 8. ‘My company’sinvisible’ – Creating trust and belonging amongst the transient places andspaces of virtual work; NoraKoslowski.- 9. Towards a model ofcollective competencies for global and virtual collaboration; Thomas Ryser, Elisabeth Angerer and HartmutSchulze.- 10. Spatial phenomena ofmediatised work; Caroline Roth-Ebner.

Jörg Flecker is a professor of sociology and head of thesociology department at the University of Vienna, Austria. For more than 15years he has worked on delocalization of ICT-enabled work and restructuring ofservice value chains.

• Introduction; Jörg Flecker.- Part 1. Delocalisation of digitalwork.- 1. The production of ‘placelessness’: digital service work in globalvalue chains; Jörg Flecker and AnnikaSchönauer.- 2. New topologies ofengineering work:  informatisation,virtualisation and globalisation in the automotive industry; MaschaWill-Zocholl.- 3. Algorithms that divide and unite:Delocalisation, identity, and collective action in ‘microwork’; Vili Lehdonvirta.- Part 2. The changinginternational division of labour and regional development.- 4. ‘Clouds’ in the desert? Central andEastern Europe in the new division of labour for business services and softwaredevelopment; Graham Hollinshead and JaneHardy.- 5. Missing Links in ServiceValue Chain Analysis – The Case of Call Centers in the Brazilian Banking Sector;Martina Sproll.-6. Local development policies and labourmarket in the dynamics of virtual value chains: the case of IT Sector in the municipalityof Londrina (Paraná, Brazil); SimoneWolff.- 7. Creating space: The roleof the State in the Indian IT related offshoring sector; Ernesto Noronha and Premilla D’Cruz.- Part 3.Dynamics of virtual organisations and mediatised work.- 8. ‘My company’sinvisible’ – Creating trust and belonging amongst the transient places andspaces of virtual work; NoraKoslowski.- 9. Towards a model ofcollective competencies for global and virtual collaboration; Thomas Ryser, Elisabeth Angerer and HartmutSchulze.- 10. Spatial phenomena ofmediatised work; Caroline Roth-Ebner.

Jörg Flecker is a professor of sociology and head of thesociology department at the University of Vienna, Austria. For more than 15years he has worked on delocalization of ICT-enabled work and restructuring ofservice value chains.

• Introduction; Jörg Flecker.- Part 1. Delocalisation of digitalwork.- 1. The production of ‘placelessness’: digital service work in globalvalue chains; Jörg Flecker and AnnikaSchönauer.- 2. New topologies ofengineering work:  informatisation,virtualisation and globalisation in the automotive industry; MaschaWill-Zocholl.- 3. Algorithms that divide and unite:Delocalisation, identity, and collective action in ‘microwork’; Vili Lehdonvirta.- Part 2. The changinginternational division of labour and regional development.- 4. ‘Clouds’ in the desert? Central andEastern Europe in the new division of labour for business services and softwaredevelopment; Graham Hollinshead and JaneHardy.- 5. Missing Links in ServiceValue Chain Analysis – The Case of Call Centers in the Brazilian Banking Sector;Martina Sproll.-6. Local development policies and labourmarket in the dynamics of virtual value chains: the case of IT Sector in the municipalityof Londrina (Paraná, Brazil); SimoneWolff.- 7. Creating space: The roleof the State in the Indian IT related offshoring sector; Ernesto Noronha and Premilla D’Cruz.- Part 3.Dynamics of virtual organisations and mediatised work.- 8. ‘My company’sinvisible’ – Creating trust and belonging amongst the transient places andspaces of virtual work; NoraKoslowski.- 9. Towards a model ofcollective competencies for global and virtual collaboration; Thomas Ryser, Elisabeth Angerer and HartmutSchulze.- 10. Spatial phenomena ofmediatised work; Caroline Roth-Ebner.