Andrew Kakabadse is Professor of International Management Development and Deputy Director of the Cranfield School of Management. John Bank is a lecturer at Cranfield, teaching on a variety of executive development programmes. Susan Vinnicombe is Professor of Organisational Behaviour and Diversity Management at Cranfield.

'Working in Organisations is an outstanding book, which explores the challenges and opportunties for people working in both public and private sector organisations. It is in a class by itself, highlighting what managers need to know about selection, motivation, organisational politics, power, communication and many more invaluable topics. It is extremely well written, entertaining and with case studies which make it come alive - this book is not to be missed - read it, you will learn from it and enjoy it enormously.' Professor Cary L. Cooper, CBE, Lancaster University, UK Kudos to Kakabadse, Bank, and Vinnicombe for making the second edition of Working in Organisations a stupendous resource for today's manager! Pivotal questions arising as a result of dramatic changes in the business environment during the past two decades have been captured and answered. Equally valuable for professionals engaged inorganisational research and academic endeavers, the text is thorough yet succinct. Working in Organisations provides a solid knowledge base punctuated by practical examples and reality checks. Concise and relevent. If one book could be selected as a reference for managers working in today's organisations, this is the one! Bookshelf July 2005 'All organisations - whether private, public or not-for profit - exist to serve society not the other way round. Today there is a pressing need to understand how they can do that more effectively. Too often in the past people have been prisoners of the organisation. In the future, they will increasingly expect to be liberated by it. 'The days when organisation man or woman unquestioningly surrendered their individuality to the organisation are over. Future generations will expect the organisation to support them in achieving their individual aspirations. Andrew Kakabadse, Sue Vinnicombe and John Bank are among the most thoughtful commentators on organisations anywhere. The second edition of this book is an important guide to many of the issues that face us now and in the future. Read it - for the sake of your organisation and the generations that follow.' Des Dearlove, business journalist and commentator 'Rather than being overloaded with case study relevance, this extremely well-written text offers crisp and cutting "reality checks" - vignettes that render the text not only contemporary but with a critical eye for the longer term within management development programmes. The authors, from one of the leading management schools in Europe, bring decades of research, teaching and consulting together and place, in proper perspective, the limitations as well as the opportunities afforded to people "working in organisations." A must read for the uninitiated and the reader jaded by airport-dispensed rendering of rather sophisticated organisational issues.' Professor Alexander Kouzmin, Southern Cross University, Australia

• Part 1. People, Jobs and Relationships. 1. Challenges. 2. The Manager’s Job. 3. The Manager’s Career. 4. Motivation. 5. Teamworking. 6. Diversity and Individual Differences. 7. Leadership. Part 2. Working the Organisation. 8. Communication and Conflict. 9. Politics in Organisations. 10. Power. 11. Organisational Design. 12. Governance.

Andrew Kakabadse is Professor of International Management Development and Deputy Director of the Cranfield School of Management. John Bank is a lecturer at Cranfield, teaching on a variety of executive development programmes. Susan Vinnicombe is Professor of Organisational Behaviour and Diversity Management at Cranfield.

'Working in Organisations is an outstanding book, which explores the challenges and opportunties for people working in both public and private sector organisations. It is in a class by itself, highlighting what managers need to know about selection, motivation, organisational politics, power, communication and many more invaluable topics. It is extremely well written, entertaining and with case studies which make it come alive - this book is not to be missed - read it, you will learn from it and enjoy it enormously.' Professor Cary L. Cooper, CBE, Lancaster University, UK Kudos to Kakabadse, Bank, and Vinnicombe for making the second edition of Working in Organisations a stupendous resource for today's manager! Pivotal questions arising as a result of dramatic changes in the business environment during the past two decades have been captured and answered. Equally valuable for professionals engaged inorganisational research and academic endeavers, the text is thorough yet succinct. Working in Organisations provides a solid knowledge base punctuated by practical examples and reality checks. Concise and relevent. If one book could be selected as a reference for managers working in today's organisations, this is the one! Bookshelf July 2005 'All organisations - whether private, public or not-for profit - exist to serve society not the other way round. Today there is a pressing need to understand how they can do that more effectively. Too often in the past people have been prisoners of the organisation. In the future, they will increasingly expect to be liberated by it. 'The days when organisation man or woman unquestioningly surrendered their individuality to the organisation are over. Future generations will expect the organisation to support them in achieving their individual aspirations. Andrew Kakabadse, Sue Vinnicombe and John Bank are among the most thoughtful commentators on organisations anywhere. The second edition of this book is an important guide to many of the issues that face us now and in the future. Read it - for the sake of your organisation and the generations that follow.' Des Dearlove, business journalist and commentator 'Rather than being overloaded with case study relevance, this extremely well-written text offers crisp and cutting "reality checks" - vignettes that render the text not only contemporary but with a critical eye for the longer term within management development programmes. The authors, from one of the leading management schools in Europe, bring decades of research, teaching and consulting together and place, in proper perspective, the limitations as well as the opportunities afforded to people "working in organisations." A must read for the uninitiated and the reader jaded by airport-dispensed rendering of rather sophisticated organisational issues.' Professor Alexander Kouzmin, Southern Cross University, Australia

• Part 1. People, Jobs and Relationships. 1. Challenges. 2. The Manager’s Job. 3. The Manager’s Career. 4. Motivation. 5. Teamworking. 6. Diversity and Individual Differences. 7. Leadership. Part 2. Working the Organisation. 8. Communication and Conflict. 9. Politics in Organisations. 10. Power. 11. Organisational Design. 12. Governance.

Andrew Kakabadse is Professor of International Management Development and Deputy Director of the Cranfield School of Management. John Bank is a lecturer at Cranfield, teaching on a variety of executive development programmes. Susan Vinnicombe is Professor of Organisational Behaviour and Diversity Management at Cranfield.

'Working in Organisations is an outstanding book, which explores the challenges and opportunties for people working in both public and private sector organisations. It is in a class by itself, highlighting what managers need to know about selection, motivation, organisational politics, power, communication and many more invaluable topics. It is extremely well written, entertaining and with case studies which make it come alive - this book is not to be missed - read it, you will learn from it and enjoy it enormously.' Professor Cary L. Cooper, CBE, Lancaster University, UK Kudos to Kakabadse, Bank, and Vinnicombe for making the second edition of Working in Organisations a stupendous resource for today's manager! Pivotal questions arising as a result of dramatic changes in the business environment during the past two decades have been captured and answered. Equally valuable for professionals engaged inorganisational research and academic endeavers, the text is thorough yet succinct. Working in Organisations provides a solid knowledge base punctuated by practical examples and reality checks. Concise and relevent. If one book could be selected as a reference for managers working in today's organisations, this is the one! Bookshelf July 2005 'All organisations - whether private, public or not-for profit - exist to serve society not the other way round. Today there is a pressing need to understand how they can do that more effectively. Too often in the past people have been prisoners of the organisation. In the future, they will increasingly expect to be liberated by it. 'The days when organisation man or woman unquestioningly surrendered their individuality to the organisation are over. Future generations will expect the organisation to support them in achieving their individual aspirations. Andrew Kakabadse, Sue Vinnicombe and John Bank are among the most thoughtful commentators on organisations anywhere. The second edition of this book is an important guide to many of the issues that face us now and in the future. Read it - for the sake of your organisation and the generations that follow.' Des Dearlove, business journalist and commentator 'Rather than being overloaded with case study relevance, this extremely well-written text offers crisp and cutting "reality checks" - vignettes that render the text not only contemporary but with a critical eye for the longer term within management development programmes. The authors, from one of the leading management schools in Europe, bring decades of research, teaching and consulting together and place, in proper perspective, the limitations as well as the opportunities afforded to people "working in organisations." A must read for the uninitiated and the reader jaded by airport-dispensed rendering of rather sophisticated organisational issues.' Professor Alexander Kouzmin, Southern Cross University, Australia

• Part 1. People, Jobs and Relationships. 1. Challenges. 2. The Manager’s Job. 3. The Manager’s Career. 4. Motivation. 5. Teamworking. 6. Diversity and Individual Differences. 7. Leadership. Part 2. Working the Organisation. 8. Communication and Conflict. 9. Politics in Organisations. 10. Power. 11. Organisational Design. 12. Governance.