Flawless Consulting Fieldbook & Companion

PETER BLOCK is a bestselling author and the founder of Designed Learning, a training company that offers workshops designed to build the skills he describes in his books. He is deeply involved in his community, including his local neighborhood council, and is Director Emeritus of Elementz, an urban arts center in Cincinnati.

• WelcomeThe IconsI No Fast and Easy Way 1 Flawless — M. J. Wheatley2 Transformation: Slow, Small, and Low Cost — Dan Joyner3 Risk Is Where You Find It — Peter Block4 Consultant, Flawed — Ken MurphyII The Complexity of Advice5 Partners for Possibility — Louise van Rhyn6 Changing Focus — Patrick Dolan7 Be Careful Who You Ask — Andrea Markowitz8 Dealing with Resistance — Phil GrosnickIII The Power of the Question9 Flawless Goes to Parliament — Joe Maalouf        10 A Cautionary Tale — Jill Janov11 Change Is in the Details — Peter Block12 Talk Is Walk — Peter Koestenbaum13 So, What’s Working Here? — Elizabeth McGrathIV Emotions and the Personal14 From Organization Development to Making Music — Marvin Weisbord     15 One Woman’s Wisdom — Rosemarie Barbeau16 Sneaking the Spirit In — John SchusterV Valuing Capacities17 Consultant for the Classroom — Ward Mailliard and Peter Block18 Talking with Sled Dogs: Leading from Behind — Sam Magill19 Investing in Our Humanity: Women’s Leadership Collaborative — Nancy VossVI Integrating Strategy and Experience20 The Engagement Paradigm — Dick and Emily Axelrod21 Unleashing the Magic in Organizations — Paul Tolchinsky,Kathie Dannemiller, and Sylvia James22 Nancy’s Advice — Nancy Sanchez23 Anonymous Interviews? Definitely Yes and No — Neale Clapp and Liz Clapp O’Connor24 Community: Once upon a Time in a Place Called Home — David and Carole Schwinn25 How Is Who Doing? — Peter BlockVII No Masks No Bargains26 Proximal Health: A Surgeon’s Perspective — Paul Uhlig27 My Worst Consulting Nightmare — Amy Katz28 Seven Questions to the Most Frequently Asked Answers — Peter Block     PostscriptSelected BibliographyAcknowledgmentsAbout the AuthorIndex