• Fri frakt över 249 kr
  • •
  • Snabba leveranser
  • •
  • Billiga böcker
Kundservice

Du är på sajten för privatpersoner.

Företag, bibliotek eller offentlig verksamhet?

Du handlar på classic.bokus.com, där alla dina funktioner finns intakta.
Till classic.bokus.com
Bokus logotyp. Gå till startsidan.
  • Erbjudanden
  • Nyheter
  • Student
  • Topplistor
  • Barn & ungdom
  • Bokus Play
  • E-böcker
  • Pocketböcker
  • Spel & pussel

10% rabatt på allt med kod NYSTART10 →

Sidfot

Mina sidor

    Hjälp

    • Kundservice
    • Vanliga frågor och svar
    • Frakt och leverans
    • Retur vid ångerrätt
    • Reklamera vara
    • Betalning
    • Köpvillkor
    • Allmänna villkor
    • Information om webbplatsens tillgänglighet

    Om Bokus

    • Om oss
    • Pressrum
    • För studenter
    • För företag
    • För bibliotek och offentlig verksamhet
    • För leverantörer
    • Hållbarhet

    Populärt

    • Aktuella erbjudanden
    • Presentkort
    • Studentlitteratur
    • Nya böcker
    • Topplistor
    • Signerade böcker
    • Engelska böcker

    Inspiration

    • Boktips
    • BookTok
    • Populära bokserier
    • Barnbokskaraktärer
    • Populära författare
    Logotyp för Bokus
    Följ oss på Facebook (extern länk)Följ oss på Instagram (extern länk)Följ oss på YouTube (extern länk)Följ oss på TikTok (extern länk)
    bokus @ CookiesAnpassa cookiesIntegritetspolicyKöpvillkor
    Till Citymail hemsida (extern länk)Till Budbee hemsida (extern länk)Till Postnord hemsida (extern länk)Till Schenker hemsida (extern länk)Till Early Bird hemsida (extern länk)Till Walleys hemsida (extern länk)
    1. Data och IT
    2. Systemvetenskap och AI
    3. Artificiell intelligens

    All Hands on Tech

    The AI-Powered Citizen Revolution

    AvThomas H. Davenport,Ian Barkin

    Inbunden, Engelska, 2024

    223 kr

    Beställningsvara. Skickas inom 5-8 vardagar. Fri frakt över 249 kr.

    Beskrivning

    Supercharge your organization's capacity for innovation The greatest untapped asset in an enterprise today is the ingenuity of its people. Dive into a future of work where technology empowers everyone to be a creator and builder with All Hands on Tech: The Citizen Revolution in Business Technology. This pivotal book offers a comprehensive look into the role of citizen developers—business domain experts who are driving IT-enabled innovation using technology previously reserved for professional technologists. Through case studies of citizens and citizen-enabled enterprises, the authors demonstrate how emerging technology bestows unprecedented power on these individuals and unprecedented value on the organizations that channel their efforts. They outline a transformative approach to citizen development that not only enhances companies' innovative capacity via the empowerment of domain experts, but also minimizes risk and liberates IT departments to pursue more strategic initiatives. All Hands on Tech describes a revolution in work—powered by technology becoming more human and humans becoming more comfortable with technology. This convergence provides a clear pathway for enterprises to leverage the on-the-ground experience and insight of all employees. The authors provide diverse examples of companies that have aligned the work of their citizen developers with wider organizational goals across citizen data science, automation, and development projects. These examples demonstrate why and how to commit to the citizen revolution in your organization. In the book, you'll: Discover the untapped potential of citizen developers to revolutionize business operations with technology democratizationFind a practical framework for integrating citizen development into a broader corporate digital and data strategy, while controlling riskExplore a forward-thinking approach to redefining the roles of all hands in an enterprise, empowering them to turn ideas into applications, automations, and analytical/AI modelsFor business leaders, executives, managers, and IT professionals looking to harness the full potential of their front-line employees and redefine the landscape of IT work, All Hands on Tech is a must-have resource. For business domain specialists and those eager to turn ideas into action, the citizen revolution democratizes information technology and empowers you to lead your organization towards a more innovative and efficient future. For subject matter experts, domain specialists, and those eager to put their ideas to work while also future-proofing their careers with invaluable skills, the citizen revolution ushers in an entirely new way of working.

    Produktinformation

    • Utgivningsdatum:2024-10-17
    • Mått:160 x 231 x 25 mm
    • Vikt:499 g
    • Format:Inbunden
    • Språk:Engelska
    • Antal sidor:304
    • Förlag:John Wiley & Sons Inc
    • ISBN:9781394245901

    Utforska kategorier

    • Artificiell intelligens inom Data och IT

    Mer om författaren

    THOMAS H. DAVENPORT is Distinguished Professor at Babson College, the Bodily Centennial Professor of Analytics at the UVA Darden School of Business, a Fellow at the MIT Initiative on the Digital Economy, and Senior Advisor to Deloitte. He’s authored or co-authored 24 books, including Process Innovation, Working Knowledge, Competing on Analytics, and All In on AI. IAN BARKIN is a co-founder of 2B Ventures, an investment and advisory firm, and a serial entrepreneur in RPA and AI. He has an extensive background in BPO and digital operations. He co-authored the book Intelligent Automation and has multiple LinkedIn Learning courses on technology and business. CHASE DAVENPORT is focused on the intersection of artificial intelligence and climate change. After many years as an AI researcher at Accenture, Chase founded the Ocean Beach Institute to bring intelligent technology to coastal climate issues.

    Innehållsförteckning

    • Preface xvIntroduction xxviiPart 1 Background, History, and Context 1Chapter 1 Why Citizen Development Is Inevitable 3What Are Citizens? 4Why Is Citizen Development Growing? 6The Front Lines of Digitalization 9Monarchy, Federalism, or Anarchy? 12Like Seemingly Everything Else, Citizen Development Is Social 14Making Citizen Development Safe and Effective 16Generative AI and the Future of Citizen Development 18Chapter 2 A History of Citizen-Led Innovation 21Outsiders and Insiders in Business Improvement 21The Open Innovation/Crowdsourcing Movement 23Open Source in Software 25The Maker Movement 26The Growth of Citizen Science—Starting with Ornithology 28A Slow but Pronounced Shift 30Chapter 3 The Citizen Journey 33Diverse Journeys 33Initial Capabilities 34Automation Comes Next 36The Journey to More Sophisticated Analytics 36The Citizen’s Career in a Large Organization—for a While 37Citizen Data Science in an Organization That Welcomes Them 40A More Dramatic Career Transformation 41The Citizen as Rogue Agent 43The Citizen as Entrepreneur 44A Citizen Data Science Startup 46Part 2 Calling All Hands 49Chapter 4 Citizen Development Using Low-Code/ No-Code Tools 51How Did We Get Here? 53It’s Not Just Citizens 53What Can an Organization Do with Low-Code/ No-Code? 54Citizen/Professional Collaboration and Fusion Teams 56Generative AI as a No-Code Solution 58How to Succeed with Low-Code/No-Code 59Management Challenges with Low-Code/No-Code 60Chapter 5 Citizen Automation 63Citizen Automator 64Types of Work Well-Suited to Automation 64Integrating Between Systems as Human APIs 65Performing a Series of Tasks: Workflow 67Making Decisions Based on Defined Rules 68The Offices Where Automation Plays 69Back Office 69Front Office 69Middle Office 70The Origin Story of Broad Automation Adoption 70Who Is a Citizen Automator? 72Where Does Citizen Automation Belong? 73What Is the Upside of Citizen Automation? 74Idea/Execution Overlap 74Prototyping the Future State 75Increased Speed 76Employee Experience and Loyalty 77Fostering Cross-Departmental Innovation 77What Can Go Wrong? 78Overhyped and Under-Delivered 78Paving Cow Paths 78Technical Debt 79The Future of Citizen Automation 80Chapter 6 Citizen Data Science 81Citizen Data Analysis 82True Citizen Data Science 85What Is the Upside of True Citizen Data Science? 87What Kinds of People Become Citizen Data Scientists? 88What Can Go Wrong? 90What Kinds of Problems Should Citizen Data Scientists Take On? 92Citizen Data Science for Generative AI 93Citizen Data Science and Data Flow Automation 95How Can Citizen Data Scientists Work in Data Science Teams? 96How Will the Citizen Data Scientist Role Evolve Over Time? 98Chapter 7 The Skills and Personality of Citizens 101Workers of the Future, in the Future of Work 101Personality Traits of a Citizen Developer 103Passion 103Curiosity and Willingness to Learn 104Perseverance and Grit 105Creativity and Innovation 106Mindset 107Entrepreneurial Mindset 107Computational Mindset 108Hybrid Mindset 109Skills of the Future 109Skills of Citizen Developers 110Domain-Specific Skills 111Literacies 112Data Literacy 112Analytics Literacy 113Digital Literacy 115Technical Skills 116Human Relationship Skills 119Communication and Collaboration Skills 120Political Skills 121The Final Tally 121Chapter 8 The Citizen Champion: With and Without Air Cover 123Shell: High Air Cover 124Dentsu and Tinuiti: Air Cover, but Citizen Focus When Ready 125Arcadis: Growing Air Cover Over Time 126Quiet Growth in Citizen Development at Amtrak 128Lessons from Citizen Development Champions 130The Long-Term Fate of Citizen Development Champions 132Part 3 Getting to Work 133Chapter 9 The Citizen Tech Landscape 135Information Technology Is Important—Duh! 136What Makes a Tool Citizen-Ready? 136The Evolution of Programming Languages 137Current Citizen Tools and Platform Landscape 138Low-Code/No-Code Application Platforms for Citizen Development 138Citizen Automation Technologies 139Robotic Process Automation for Execution 141IDP: Helping RPA See 142Other Tools in the Automation Stack 143Citizen Data Science Technologies 143New Developments for Citizens in Business Intelligence 145The Generative AI Era of Citizen Development 147Chapter 10 Benefits of Citizen Development 151Targeting and Scaling Improvement Benefits 152Innovation and Experimentation Benefits 155Chapter 11 The Organizational Response to Citizen Technology 161The Two Stereotypical Positions 161Beyond the IT Resistance Stereotype 163An Emerging Third Party 165“Governance” of Citizen Technologies 167Citizen Technology in Highly Regulated Businesses 170Putting It All Together: Balancing Risk and Reward 172Part 4 Setting Sail 175Chapter 12 Preparing to Set Sail 177Maturity Models 178Citizen Development Maturity Model 178Stage 0: Random Acts of Citizenry 179Stage 1: Awareness 179Stage 2: Acceptance and Focused Exploration 180Stage 3: Formal Adoption 180Stage 4: Industrialization 181Stage 5: Absorption 181Cast of Characters 182Leading Roles 182Citizen Developers 183Citizen Automators 183Citizen Data Scientists 184A Citizen by Any Other Name 184Supporting Roles 184Citizen Champion 184Citizen Coach 184Citizen Librarian 184Stakeholders 185The 4G Approach to Citizen-Readiness 186Chapter 13 Genesis 187Genesis Fork 1: Submit or Just Commit 187Submit, Then Commit 188Commit 189Fork 2: Create or Orchestrate 190Create Your Citizenry 191Orchestrate Your Citizenry 192Fork 3: Revolution or Evolution 193Revolution 193Evolution 194Starting Strong with the Fundamentals 195Benefits 195Talent 197Key Performance Indicators 197Chapter 14 Governance 201Fork 4: Tolerate Risk or Avoid Risk 202Risk Tolerance 202Risk Avoidance 203Fork 5: Bottom Up vs. Top Down 204Top-Down Governance 204Bottom-Up Governance 205Fork 6: Centralize or Federate 206Centralized Governance 207Federated Governance 207Enabling a Successful Voyage 209Risks 209Organizational Structure 211Governance Models 212Chapter 15 Guidance 215Fork 7: Solo or in Teams 215Go Alone 215Go Together 216Fork 8: Direct or Explore 217Direct Instruction 218Project-Based Learning 219Nurturing the Crew 220Training 220Levels of Citizen Certification 221Citizen Lite 224Community Building 224Ideation and Creativity 224Chapter 16 Guardrails 227Fork 9: Stewards or Shields 228Stewards 228Shields 229Facilitating Best Behaviors 230Human Guardrails 230Automated Guardrails 231Financial Guardrails 231Chapter 17 The Future of Citizen Development 235Citizen Development: Too Pervasive to Have a Name? 236The Future of the IT Function and IT People 237Coaching and Assessing, Not Developing 238Ultimate Fusion 239Broader Tech and Data Leadership 240The Role of AI 241Appendix A Citizen-Ready Checklist 245Preparing to Set Sail 245Genesis 246Governance 247Guidance 248Guardrails 250Appendix B Citizen Development Challenges Organizations Are Likely to Face 253Appendix C Additional Resources 255Acknowledgments 257About the Authors 259Index 261