Reframing Organizations

LEE G. BOLMAN is a Lecturer at Harvard University and Marion Bloch/Missouri Chair in Leadership Emeritus at the Bloch School of Business and Public Administration at the University of Missouri-Kansas City. He advises corporations, public agencies, universities, and schools, and is co-author of several acclaimed leadership books including How Great Leaders Think, The Wizard and the Warrior, and Leading with Soul.TERRENCE E. DEAL served on the faculties of Stanford, Harvard, Vanderbilt, and the University of Southern California. His primary research interests were in organizations, symbolism, and change. He was the author of 37 books, including the bestseller Corporate Cultures (with A. A. Kennedy, 1982) and Shaping School Culture (with K. Peterson, 3rd ed., 2016). Terry Deal died in June, 2024, just as work began on this 8th edition of Reframing Organizations.

• Preface ixPart One Making Sense of Organizations 11 Introduction: The Power of Reframing 32 Simple Ideas, Complex Organizations 25Part Two The Structural Frame 433 Getting Organized 454 Structure and Restructuring 755 Organizing Groups and Teams 97Part Three The Human Resource Frame 1156 People and Organizations 1177 Improving Human Resource Management 1418 Interpersonal and Group Dynamics 165Part Four The Political Frame 1879 Power, Conflict, and Coalition 18910 The Manager as Politician 21111 Organizations as Political Arenas and Political Agents 229Part Five The Symbolic Frame 25112 Organizational Symbols and Culture 25513 Culture in Action 28114 Organization as Theater 295Part Six Improving Leadership Practice 31315 Integrating Frames for Effective Practice 31516 Reframing in Action: Opportunities and Perils 33117 Leadership in Theory and Practice 34518 Reframing Leadership 36919 Reframing Change in Organizations 38520 Reframing Ethics and Spirit 41121 Bringing It All Together: Change and Leadership in Action 425Epilogue: Artistry, Choice, and Leadership 445Appendix: The Best of Organizational Studies 449Bibliography 453Acknowledgments 517About the Authors 521Name Index 523Subject Index 531