Anna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.

"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail."

• Chapter - 00: Foreword by Peter CappelliChapter - 00: Introduction;Section - PART ONE: Work;Chapter - 01: What Is Work?;Chapter - 02: Jobs vs Work;Chapter - 03: How Work Is Measured - Productivity vs Impact;Section - PART TWO: Workforce;Chapter - 04: Human-Centered Work Design - Humans vs Workforce;Chapter - 05: Designing for Inclusion - Empathy as a Superpower;Chapter - 06: From Customers to Employees - Employees Are the New Customers;Section - PART THREE: Workplace;Chapter - 07: Where Work Happens;Chapter - 08: Work at Scale - Organizations as Platforms;Section - PART FOUR: Worth;Chapter - 09: Why Work? The Rise of Employee Experience;Chapter - 10: Work Reputation as Experience;Chapter - 11: Conclusion;

Anna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.

"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail."

• Chapter - 00: Foreword by Peter CappelliChapter - 00: Introduction;Section - PART ONE: Work;Chapter - 01: What Is Work?;Chapter - 02: Jobs vs Work;Chapter - 03: How Work Is Measured - Productivity vs Impact;Section - PART TWO: Workforce;Chapter - 04: Human-Centered Work Design - Humans vs Workforce;Chapter - 05: Designing for Inclusion - Empathy as a Superpower;Chapter - 06: From Customers to Employees - Employees Are the New Customers;Section - PART THREE: Workplace;Chapter - 07: Where Work Happens;Chapter - 08: Work at Scale - Organizations as Platforms;Section - PART FOUR: Worth;Chapter - 09: Why Work? The Rise of Employee Experience;Chapter - 10: Work Reputation as Experience;Chapter - 11: Conclusion;

Anna Tavis is Clinical Professor and Academic Director of the Human Capital Management Department at NYU School of Professional Studies, Senior Fellow with the Conference Board and the Academic in Residence with Executive Networks. She is based in Brooklyn, New York.Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.

"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail."

• Chapter - 00: Foreword by Peter CappelliChapter - 00: Introduction;Section - PART ONE: Work;Chapter - 01: What Is Work?;Chapter - 02: Jobs vs Work;Chapter - 03: How Work Is Measured - Productivity vs Impact;Section - PART TWO: Workforce;Chapter - 04: Human-Centered Work Design - Humans vs Workforce;Chapter - 05: Designing for Inclusion - Empathy as a Superpower;Chapter - 06: From Customers to Employees - Employees Are the New Customers;Section - PART THREE: Workplace;Chapter - 07: Where Work Happens;Chapter - 08: Work at Scale - Organizations as Platforms;Section - PART FOUR: Worth;Chapter - 09: Why Work? The Rise of Employee Experience;Chapter - 10: Work Reputation as Experience;Chapter - 11: Conclusion;