Emma Bridger is one of the world's leading employee engagement and experience experts. She is the founder of People Lab and co-founder of The EX also the author of Employee Engagement and Employee Experience by Design, both published by Kogan Page. She is based in Brighton, UK. Lee Smith played pivotal roles in shaping employee communication and engagement at some of the world's leading organizations. He was the co-founder of Gatehouse and the co-founder of The EX Space. He helped develop one of the first competency frameworks for internal communication and is based near Shrewsbury, UK.

"What Emma and Lee have shared with us here will ring in a new, melodic, heart-led way to be people-first about our comms."

• Chapter - 01: It’s time to reclaim our roots;Chapter - 02: What is people-first internal communication and why do we need it?;Chapter - 03: The science of internal communication;Chapter - 04: Reimagining your role for the people-first future of IC;Chapter - 05: Introducing the people-first internal communication framework;Chapter - 06: Scoping strategy with a people-first lens;Chapter - 07: Tools for scoping and mapping the internal communication experience;Chapter - 08: The opportunity space – putting people first;Chapter - 09: Designing IC solutions that work;Chapter - 10: Empathy in action – planning and delivering people-first internal communication;Chapter - 11: Measuring what matters;Chapter - 12: This is our moment;

Emma Bridger is one of the world's leading employee engagement and experience experts. She is the founder of People Lab and co-founder of The EX also the author of Employee Engagement and Employee Experience by Design, both published by Kogan Page. She is based in Brighton, UK. Lee Smith played pivotal roles in shaping employee communication and engagement at some of the world's leading organizations. He was the co-founder of Gatehouse and the co-founder of The EX Space. He helped develop one of the first competency frameworks for internal communication and is based near Shrewsbury, UK.

"What Emma and Lee have shared with us here will ring in a new, melodic, heart-led way to be people-first about our comms."

• Chapter - 01: It’s time to reclaim our roots;Chapter - 02: What is people-first internal communication and why do we need it?;Chapter - 03: The science of internal communication;Chapter - 04: Reimagining your role for the people-first future of IC;Chapter - 05: Introducing the people-first internal communication framework;Chapter - 06: Scoping strategy with a people-first lens;Chapter - 07: Tools for scoping and mapping the internal communication experience;Chapter - 08: The opportunity space – putting people first;Chapter - 09: Designing IC solutions that work;Chapter - 10: Empathy in action – planning and delivering people-first internal communication;Chapter - 11: Measuring what matters;Chapter - 12: This is our moment;

Emma Bridger is one of the world's leading employee engagement and experience experts. She is the founder of People Lab and co-founder of The EX also the author of Employee Engagement and Employee Experience by Design, both published by Kogan Page. She is based in Brighton, UK. Lee Smith played pivotal roles in shaping employee communication and engagement at some of the world's leading organizations. He was the co-founder of Gatehouse and the co-founder of The EX Space. He helped develop one of the first competency frameworks for internal communication and is based near Shrewsbury, UK.

"What Emma and Lee have shared with us here will ring in a new, melodic, heart-led way to be people-first about our comms."

• Chapter - 01: It’s time to reclaim our roots;Chapter - 02: What is people-first internal communication and why do we need it?;Chapter - 03: The science of internal communication;Chapter - 04: Reimagining your role for the people-first future of IC;Chapter - 05: Introducing the people-first internal communication framework;Chapter - 06: Scoping strategy with a people-first lens;Chapter - 07: Tools for scoping and mapping the internal communication experience;Chapter - 08: The opportunity space – putting people first;Chapter - 09: Designing IC solutions that work;Chapter - 10: Empathy in action – planning and delivering people-first internal communication;Chapter - 11: Measuring what matters;Chapter - 12: This is our moment;