Barbara L. Brock is a professor of education at Creighton University in Omaha, Nebraska. She has held a variety of positions in education, including education department chair, director of school administration, elementary principal, and K-12 teacher. She presents nationally and internationally on topics of beginning teacher induction, leadership succession, teacher and principal burnout, and educators with disabilities. She is coauthor with Marilyn Grady of Principals in Transition: Tips for Surviving Succession, From First-Year to First-Rate: Principals Guiding New Teachers, Rekindling the Flame: Principals Combating Teacher Burnout, Avoiding Burnout: A Principal’s Guide to Keeping the Fire Alive, and Launching Your First Principalship. She has published in a number of journals, including The Journal of the Mid-Western Research Association, Educational Considerations, Connections, Clearinghouse, and Catholic Education: A Journal of Inquiry and Practice. She received her bachelor of arts degree in art education from Briar Cliff University, a master of arts with a specialty in school administration from Creighton University, and a doctorate in administration, curriculum, and instruction from the University of Nebraska-Lincoln. Marilyn L. Grady, is professor of educational administration at the University of Nebraska-Lincoln (UNL). She is the author or coauthor of 23 books, including From Difficult Teachers to Dynamic Teamwork (2009) with Brock, Getting it Right from the Start (2009) with Kostelnik From First Year to First Rate (2007) with Brock, 194 High-Impact Letters for Busy Principals (2006), 20 Biggest Mistakes Principals Make and How to Avoid Them (2004) and Launching Your First Principalship (2004) with Brock. Her research areas include leadership, the principalship, and superintendent-board relations. She has more than 175 publications to her credit. She is the editor of the Journal of Women in Educational Leadership. Her editorial board service has included Educational Administration Quarterly, International Studies in Educational Administration, International Journal of Learning, Rural Educator, Journal of At-Risk Issues, Journal of School Leadership, Advancing Women in Leadership On-Line Journal, Journal for Rural School and Community Renewal, International Journal of Learning, and Journal for a Just and Caring Education. She is the recipient of the Stanley Brzezinski Research Award, NCPEA’s Living Legend Award, the Donald R. and Mary Lee Swanson Award for Teaching Excellence, UNL’s Distinguished Teaching Award, and UNL’s Award for Outstanding Contributions to the Status of Women.Grady coordinates an annual conference on women in educational leadership that attracts national attendance and is in its 24th year. She has been an administrator in K-12 schools as well as at the college and university levels. She received her bachelor’s degree in history from Saint Mary’s College, Notre Dame, Indiana, and her doctorate in educational administration with a specialty in leadership from The Ohio State University.

"This is one of the most interesting books I have read to date. This book absolutely fills a void in the field: how to recognize difficult behaviors in teachers and how to reshape their behaviors to help them improve their enjoyment of school and a school’s culture."

• IntroductionAcknowledgmentsAbout the AuthorsPart I. Identification and Understanding1. Understanding Difficult TeachersWho Are They?How Did They Get This Way?What Do Difficult Teachers Want?The Effects of Difficult Teachers2. Difficult Teachers, Difficult BehaviorsChronic ComnplainersNegative TeachersInflexible TeachersNoncompliantGossipersAnarchistsSnipersBulliesNoisemakersSelfish TeachersPart II. Solutions and Strategies3. Facilitating Behavior Change: Conversations, Warnings, and Improvement PlansBefore a Problem OccursHow to Encourage Behavior ChangeWhen Conversations Fail4. Am I Contributing to the Problem?Why Are Some Principals "Difficult"?Could Your Behavior Be Considered Difficult?Fertile Ground for Difficult TeachersGender-Related Differences in Difficult BehaviorsStrategies for ChangePart III. Prevention5. Interpersonal Skills That HelpListening to UnderstandSpeaking for UnderstandingBody LanguageDefusing Emotionally Charged Conversations6. Creating a Culture of TeamworkBuilding a Positive CultureFocusing on Positive TeachersCreating a Spirit of TeamworkRewarding Positive PeopleReferencesResourcesIndex

Barbara L. Brock is a professor of education at Creighton University in Omaha, Nebraska. She has held a variety of positions in education, including education department chair, director of school administration, elementary principal, and K-12 teacher. She presents nationally and internationally on topics of beginning teacher induction, leadership succession, teacher and principal burnout, and educators with disabilities. She is coauthor with Marilyn Grady of Principals in Transition: Tips for Surviving Succession, From First-Year to First-Rate: Principals Guiding New Teachers, Rekindling the Flame: Principals Combating Teacher Burnout, Avoiding Burnout: A Principal’s Guide to Keeping the Fire Alive, and Launching Your First Principalship. She has published in a number of journals, including The Journal of the Mid-Western Research Association, Educational Considerations, Connections, Clearinghouse, and Catholic Education: A Journal of Inquiry and Practice. She received her bachelor of arts degree in art education from Briar Cliff University, a master of arts with a specialty in school administration from Creighton University, and a doctorate in administration, curriculum, and instruction from the University of Nebraska-Lincoln. Marilyn L. Grady, is professor of educational administration at the University of Nebraska-Lincoln (UNL). She is the author or coauthor of 23 books, including From Difficult Teachers to Dynamic Teamwork (2009) with Brock, Getting it Right from the Start (2009) with Kostelnik From First Year to First Rate (2007) with Brock, 194 High-Impact Letters for Busy Principals (2006), 20 Biggest Mistakes Principals Make and How to Avoid Them (2004) and Launching Your First Principalship (2004) with Brock. Her research areas include leadership, the principalship, and superintendent-board relations. She has more than 175 publications to her credit. She is the editor of the Journal of Women in Educational Leadership. Her editorial board service has included Educational Administration Quarterly, International Studies in Educational Administration, International Journal of Learning, Rural Educator, Journal of At-Risk Issues, Journal of School Leadership, Advancing Women in Leadership On-Line Journal, Journal for Rural School and Community Renewal, International Journal of Learning, and Journal for a Just and Caring Education. She is the recipient of the Stanley Brzezinski Research Award, NCPEA’s Living Legend Award, the Donald R. and Mary Lee Swanson Award for Teaching Excellence, UNL’s Distinguished Teaching Award, and UNL’s Award for Outstanding Contributions to the Status of Women.Grady coordinates an annual conference on women in educational leadership that attracts national attendance and is in its 24th year. She has been an administrator in K-12 schools as well as at the college and university levels. She received her bachelor’s degree in history from Saint Mary’s College, Notre Dame, Indiana, and her doctorate in educational administration with a specialty in leadership from The Ohio State University.

"This is one of the most interesting books I have read to date. This book absolutely fills a void in the field: how to recognize difficult behaviors in teachers and how to reshape their behaviors to help them improve their enjoyment of school and a school’s culture."

• IntroductionAcknowledgmentsAbout the AuthorsPart I. Identification and Understanding1. Understanding Difficult TeachersWho Are They?How Did They Get This Way?What Do Difficult Teachers Want?The Effects of Difficult Teachers2. Difficult Teachers, Difficult BehaviorsChronic ComnplainersNegative TeachersInflexible TeachersNoncompliantGossipersAnarchistsSnipersBulliesNoisemakersSelfish TeachersPart II. Solutions and Strategies3. Facilitating Behavior Change: Conversations, Warnings, and Improvement PlansBefore a Problem OccursHow to Encourage Behavior ChangeWhen Conversations Fail4. Am I Contributing to the Problem?Why Are Some Principals "Difficult"?Could Your Behavior Be Considered Difficult?Fertile Ground for Difficult TeachersGender-Related Differences in Difficult BehaviorsStrategies for ChangePart III. Prevention5. Interpersonal Skills That HelpListening to UnderstandSpeaking for UnderstandingBody LanguageDefusing Emotionally Charged Conversations6. Creating a Culture of TeamworkBuilding a Positive CultureFocusing on Positive TeachersCreating a Spirit of TeamworkRewarding Positive PeopleReferencesResourcesIndex

Barbara L. Brock is a professor of education at Creighton University in Omaha, Nebraska. She has held a variety of positions in education, including education department chair, director of school administration, elementary principal, and K-12 teacher. She presents nationally and internationally on topics of beginning teacher induction, leadership succession, teacher and principal burnout, and educators with disabilities. She is coauthor with Marilyn Grady of Principals in Transition: Tips for Surviving Succession, From First-Year to First-Rate: Principals Guiding New Teachers, Rekindling the Flame: Principals Combating Teacher Burnout, Avoiding Burnout: A Principal’s Guide to Keeping the Fire Alive, and Launching Your First Principalship. She has published in a number of journals, including The Journal of the Mid-Western Research Association, Educational Considerations, Connections, Clearinghouse, and Catholic Education: A Journal of Inquiry and Practice. She received her bachelor of arts degree in art education from Briar Cliff University, a master of arts with a specialty in school administration from Creighton University, and a doctorate in administration, curriculum, and instruction from the University of Nebraska-Lincoln. Marilyn L. Grady, is professor of educational administration at the University of Nebraska-Lincoln (UNL). She is the author or coauthor of 23 books, including From Difficult Teachers to Dynamic Teamwork (2009) with Brock, Getting it Right from the Start (2009) with Kostelnik From First Year to First Rate (2007) with Brock, 194 High-Impact Letters for Busy Principals (2006), 20 Biggest Mistakes Principals Make and How to Avoid Them (2004) and Launching Your First Principalship (2004) with Brock. Her research areas include leadership, the principalship, and superintendent-board relations. She has more than 175 publications to her credit. She is the editor of the Journal of Women in Educational Leadership. Her editorial board service has included Educational Administration Quarterly, International Studies in Educational Administration, International Journal of Learning, Rural Educator, Journal of At-Risk Issues, Journal of School Leadership, Advancing Women in Leadership On-Line Journal, Journal for Rural School and Community Renewal, International Journal of Learning, and Journal for a Just and Caring Education. She is the recipient of the Stanley Brzezinski Research Award, NCPEA’s Living Legend Award, the Donald R. and Mary Lee Swanson Award for Teaching Excellence, UNL’s Distinguished Teaching Award, and UNL’s Award for Outstanding Contributions to the Status of Women.Grady coordinates an annual conference on women in educational leadership that attracts national attendance and is in its 24th year. She has been an administrator in K-12 schools as well as at the college and university levels. She received her bachelor’s degree in history from Saint Mary’s College, Notre Dame, Indiana, and her doctorate in educational administration with a specialty in leadership from The Ohio State University.

"This is one of the most interesting books I have read to date. This book absolutely fills a void in the field: how to recognize difficult behaviors in teachers and how to reshape their behaviors to help them improve their enjoyment of school and a school’s culture."

• IntroductionAcknowledgmentsAbout the AuthorsPart I. Identification and Understanding1. Understanding Difficult TeachersWho Are They?How Did They Get This Way?What Do Difficult Teachers Want?The Effects of Difficult Teachers2. Difficult Teachers, Difficult BehaviorsChronic ComnplainersNegative TeachersInflexible TeachersNoncompliantGossipersAnarchistsSnipersBulliesNoisemakersSelfish TeachersPart II. Solutions and Strategies3. Facilitating Behavior Change: Conversations, Warnings, and Improvement PlansBefore a Problem OccursHow to Encourage Behavior ChangeWhen Conversations Fail4. Am I Contributing to the Problem?Why Are Some Principals "Difficult"?Could Your Behavior Be Considered Difficult?Fertile Ground for Difficult TeachersGender-Related Differences in Difficult BehaviorsStrategies for ChangePart III. Prevention5. Interpersonal Skills That HelpListening to UnderstandSpeaking for UnderstandingBody LanguageDefusing Emotionally Charged Conversations6. Creating a Culture of TeamworkBuilding a Positive CultureFocusing on Positive TeachersCreating a Spirit of TeamworkRewarding Positive PeopleReferencesResourcesIndex