Jill Morgan has worked with Teaching Assistants for the last 14 years both in the US and the UK. She currently teaches on the Foundation Degree in Learning Support at Swansea Institute of Higher Education, UK (SIHE), and is also an Independent Education and Training Consultant.

• Introduction1. What is a TA- Defining the role- Levels of responsibility- Qualifications2. Your role- Responding to individual student needs- Evaluating students progress- Working with the teacher- Skills you can bring to the job- Dealing with problems3. Behaviour management- Practical strategies on behaviour management3. Being an effective member of the team- Legal requirements- Working with your supervisor- Practical suggestions on becoming a more effective team member4. Useful information- Organisations, websites, publications and relevant guidelines