Richard Nelson-Jones was born in London in 1936. Having spent five years in California as a Second World War refugee, he returned in the 1960s to obtain a Masters and Ph.D from Stanford University. In 1970, he was appointed a lecturer in the Department of Education at the University of Aston to establish a Diploma in Counselling in Educational Settings, which started enrolling students in 1971. During the 1970s, he was helped by having three Fulbright Professors from the United States, each for a year, who both taught students and improved his skills. During this period he broadened out from a predominantly client-centred orientation to becoming much more cognitive-behavioural. He also wrote numerous articles and the first edition of what is now The Theory and Practice of Counselling and Therapy, which was published in 1982. In addition, he chaired the British Psychological Society′s Working Party on Counselling and, in1982, became the first chairperson of the BPS Counselling Psychology Section. In 1984, he took up a position as a counselling and later counselling psychology trainer at the Royal Melbourne Institute of Technology, where he became an Associate Professor. He continued writing research articles, articles on professional issues and books, which were published in London and Sydney. As when he worked at Aston University, he also counselled clients to keep up his skills. In 1997, he retired from RMIT and moved to Chiang Mai in Thailand. There, as well as doing some counselling and teaching, he has continued as an author of counselling and counselling psychology textbooks. A British and Australian citizen, he now divides his time between Chiang Mai and London and regularly visits Australia.

′I was taught counselling skills by Richard Nelson-Jones almost forty years ago. Buy this book. He know what he is talking about!′ - Windy Dryden is a Professor of Psychotherapeutic Studies and Programme Co-ordinator of the MSc in Rational-Emotive and Cognitive Behaviour Therapy at Goldsmiths, University of London

• PART ONE: INTRODUCTIONWho Are Counsellors and Helpers?Creating Communication Skills and FeelingsCreating Mind SkillsThe Counselling and Helping ProcessCounselling and Helping RelationshipsPART TWO: THE RELATING STAGEUnderstanding the Internal Frame of ReferenceShowing Attention and InterestReflecting FeelingsStarting the Counselling and Helping ProcessManaging Resistance and Making ReferralsPART THREE: THE UNDERSTANDING STAGEAssessing Feelings and Physical ReactionsAssessing ThinkingAssessing Communication and ActionsChallenges, Feedback and Self-DisclosureMonitoring, Summarizing and Identifying SkillsPART FOUR: THE CHANGING STAGEHelping to Solve ProblemsCoaching Skills: Speaking, Demonstrating and RehearsingImproving Communication and ActionsImproving ThinkingNegotiating HomeworkConducting Middle SessionsTerminating Counselling and HelpingPART FIVE: FURTHER CONSIDERATIONSRelaxation InterventionsManaging CrisesMulticultural and Gender-Aware Counselling and HelpingEthical Issues and DilemmasTraining Groups, Supervision and SupportUsing Technology in CounsellingBecoming More Skilled and Human

Richard Nelson-Jones was born in London in 1936. Having spent five years in California as a Second World War refugee, he returned in the 1960s to obtain a Masters and Ph.D from Stanford University. In 1970, he was appointed a lecturer in the Department of Education at the University of Aston to establish a Diploma in Counselling in Educational Settings, which started enrolling students in 1971. During the 1970s, he was helped by having three Fulbright Professors from the United States, each for a year, who both taught students and improved his skills. During this period he broadened out from a predominantly client-centred orientation to becoming much more cognitive-behavioural. He also wrote numerous articles and the first edition of what is now The Theory and Practice of Counselling and Therapy, which was published in 1982. In addition, he chaired the British Psychological Society′s Working Party on Counselling and, in1982, became the first chairperson of the BPS Counselling Psychology Section. In 1984, he took up a position as a counselling and later counselling psychology trainer at the Royal Melbourne Institute of Technology, where he became an Associate Professor. He continued writing research articles, articles on professional issues and books, which were published in London and Sydney. As when he worked at Aston University, he also counselled clients to keep up his skills. In 1997, he retired from RMIT and moved to Chiang Mai in Thailand. There, as well as doing some counselling and teaching, he has continued as an author of counselling and counselling psychology textbooks. A British and Australian citizen, he now divides his time between Chiang Mai and London and regularly visits Australia.

′I was taught counselling skills by Richard Nelson-Jones almost forty years ago. Buy this book. He know what he is talking about!′ - Windy Dryden is a Professor of Psychotherapeutic Studies and Programme Co-ordinator of the MSc in Rational-Emotive and Cognitive Behaviour Therapy at Goldsmiths, University of London

• PART ONE: INTRODUCTIONWho Are Counsellors and Helpers?Creating Communication Skills and FeelingsCreating Mind SkillsThe Counselling and Helping ProcessCounselling and Helping RelationshipsPART TWO: THE RELATING STAGEUnderstanding the Internal Frame of ReferenceShowing Attention and InterestReflecting FeelingsStarting the Counselling and Helping ProcessManaging Resistance and Making ReferralsPART THREE: THE UNDERSTANDING STAGEAssessing Feelings and Physical ReactionsAssessing ThinkingAssessing Communication and ActionsChallenges, Feedback and Self-DisclosureMonitoring, Summarizing and Identifying SkillsPART FOUR: THE CHANGING STAGEHelping to Solve ProblemsCoaching Skills: Speaking, Demonstrating and RehearsingImproving Communication and ActionsImproving ThinkingNegotiating HomeworkConducting Middle SessionsTerminating Counselling and HelpingPART FIVE: FURTHER CONSIDERATIONSRelaxation InterventionsManaging CrisesMulticultural and Gender-Aware Counselling and HelpingEthical Issues and DilemmasTraining Groups, Supervision and SupportUsing Technology in CounsellingBecoming More Skilled and Human