Richard Nelson-Jones was born in London in 1936. Having spent five years in California as a Second World War refugee, he returned in the 1960s to obtain a Masters and Ph.D from Stanford University. In 1970, he was appointed a lecturer in the Department of Education at the University of Aston to establish a Diploma in Counselling in Educational Settings, which started enrolling students in 1971. During the 1970s, he was helped by having three Fulbright Professors from the United States, each for a year, who both taught students and improved his skills. During this period he broadened out from a predominantly client-centred orientation to becoming much more cognitive-behavioural. He also wrote numerous articles and the first edition of what is now The Theory and Practice of Counselling and Therapy, which was published in 1982. In addition, he chaired the British Psychological Society′s Working Party on Counselling and, in1982, became the first chairperson of the BPS Counselling Psychology Section. In 1984, he took up a position as a counselling and later counselling psychology trainer at the Royal Melbourne Institute of Technology, where he became an Associate Professor. He continued writing research articles, articles on professional issues and books, which were published in London and Sydney. As when he worked at Aston University, he also counselled clients to keep up his skills. In 1997, he retired from RMIT and moved to Chiang Mai in Thailand. There, as well as doing some counselling and teaching, he has continued as an author of counselling and counselling psychology textbooks. A British and Australian citizen, he now divides his time between Chiang Mai and London and regularly visits Australia.

Richard Nelson-Jones is a master of counselling and training and this excellent text is a tribute to what he describes as an ′integrative theoretical framework and model of practice′. Each chapter is packed with insights on the counselling relationship and the practical application of counselling skills. I value it as a resource for teaching communication skills to social workers and counsellors. It is well written, accessible, has numerous case examples and an attention to the languaging of counselling that is grounded in Richard′s expertise as a counselling practitioner.

• PART ONE: INTRODUCTIONWhat is counselling and helping?Create communication skills and feelings Create mind skills The lifeskills counselling modelPART TWO: THE RELATING STAGEPre-counselling contactListening skillsShow understanding skillsStart the counselling and helping processPART THREE: THE UNDERSTANDING STAGEClarify problems skillsAssess feelings and physical reactionsAssess thinkingAssess communication and actionsAgree on a shared definition of problemsPART FOUR: THE CHANGING STAGEPlan interventionsDeliver interventionsInterventions for thinking - 1Interventions for thinking - 2Interventions for communication and actions - 1Interventions for communication and actions - 2Interventions for feelings Negotiate homeworkConduct middle sessionsEnd and assist client self-helpingPART FIVE: FURTHER CONSIDERATIONSRelaxation InterventionsMulticultural counselling and helpingGender-aware counselling and helpingTechnology mediated counselling and helping - Jane Evans Positive counselling and helping Ethics in practice and trainingSupervisionPersonal Counselling and Continued Professional Development

Richard Nelson-Jones was born in London in 1936. Having spent five years in California as a Second World War refugee, he returned in the 1960s to obtain a Masters and Ph.D from Stanford University. In 1970, he was appointed a lecturer in the Department of Education at the University of Aston to establish a Diploma in Counselling in Educational Settings, which started enrolling students in 1971. During the 1970s, he was helped by having three Fulbright Professors from the United States, each for a year, who both taught students and improved his skills. During this period he broadened out from a predominantly client-centred orientation to becoming much more cognitive-behavioural. He also wrote numerous articles and the first edition of what is now The Theory and Practice of Counselling and Therapy, which was published in 1982. In addition, he chaired the British Psychological Society′s Working Party on Counselling and, in1982, became the first chairperson of the BPS Counselling Psychology Section. In 1984, he took up a position as a counselling and later counselling psychology trainer at the Royal Melbourne Institute of Technology, where he became an Associate Professor. He continued writing research articles, articles on professional issues and books, which were published in London and Sydney. As when he worked at Aston University, he also counselled clients to keep up his skills. In 1997, he retired from RMIT and moved to Chiang Mai in Thailand. There, as well as doing some counselling and teaching, he has continued as an author of counselling and counselling psychology textbooks. A British and Australian citizen, he now divides his time between Chiang Mai and London and regularly visits Australia.

Richard Nelson-Jones is a master of counselling and training and this excellent text is a tribute to what he describes as an ′integrative theoretical framework and model of practice′. Each chapter is packed with insights on the counselling relationship and the practical application of counselling skills. I value it as a resource for teaching communication skills to social workers and counsellors. It is well written, accessible, has numerous case examples and an attention to the languaging of counselling that is grounded in Richard′s expertise as a counselling practitioner.

• PART ONE: INTRODUCTIONWhat is counselling and helping?Create communication skills and feelings Create mind skills The lifeskills counselling modelPART TWO: THE RELATING STAGEPre-counselling contactListening skillsShow understanding skillsStart the counselling and helping processPART THREE: THE UNDERSTANDING STAGEClarify problems skillsAssess feelings and physical reactionsAssess thinkingAssess communication and actionsAgree on a shared definition of problemsPART FOUR: THE CHANGING STAGEPlan interventionsDeliver interventionsInterventions for thinking - 1Interventions for thinking - 2Interventions for communication and actions - 1Interventions for communication and actions - 2Interventions for feelings Negotiate homeworkConduct middle sessionsEnd and assist client self-helpingPART FIVE: FURTHER CONSIDERATIONSRelaxation InterventionsMulticultural counselling and helpingGender-aware counselling and helpingTechnology mediated counselling and helping - Jane Evans Positive counselling and helping Ethics in practice and trainingSupervisionPersonal Counselling and Continued Professional Development