Trust and the Health of Organizations

AvJohn G. Bruhn

Häftad, Engelska, 2012

Del i serien Clinical Sociology: Research and Practice

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Beskrivning

Leaders are usually held responsible for the trust, health and success of an organization, but it is the culture of organizations that provides the true foundation for these important factors.

Produktinformation

Utgivningsdatum:2012-09-20
Mått:155 x 235 x 14 mm
Vikt:371 g
Format:Häftad
Språk:Engelska
Serie:Clinical Sociology: Research and Practice
Antal sidor:222
Upplaga:2001
Förlag:Springer-Verlag New York Inc.
ISBN:9781461352181

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap
Sociologi inom Samhälle och politik

Recensioner i media

"Trust and the Health of Organizations is a rich source of suggestions for elevating trust in organizations." (Richard E. Kopelman; Contemporary Sociology 33, 2)

Innehållsförteckning

1. The Decline of Trust.- The Health Professions.- Government.- Corporate Business.- Education.- Churches.- Wall Street.- Is the Trend Real?.- Our Focus: Trust in Organizations.- Summary.- 2. Trust in Persons.- Creating Trust.- The Beginning of Trust.- Risk and Trusting.- A Trusted Person.- When Trust Fails.- Networks of Trust.- Summary.- 3. Trust in Organizations.- The Culture of Trust.- Leadership Behaviors and Trust.- Followership and Trust.- Trust-Building and Organizational Citizenship Behaviors.- CEO’s and Cultures Change: What About Trust?.- Summary.- 4. Trust and the Lifecycle of Organizations.- Organizations As Persons.- Organizational Lifecycle Transitions.- Relationships Between Trust, Organizational Culture, and Leadership Behavior.- Characteristics of a Trustful Organization.- Virtual Trust.- Summary.- 5. How Trust and Distrust Work in Organizations.- Indicators of Trust.- Building a Culture of Distrust.- Indicators of Distrust.- Pockets of Trust and Distrust.- Tough and Easy Cultures.- No Organization is a 10.- Intuition and Trust.- How CEO’s Learned Trust: Mentors and Models.- Summary.- 6. Challenges to Trust During Change and Crises.- Planned Change and Trust.- Unplanned Change and Trust.- Typical Organizational Change and Trust.- Organizational Crises and Trust.- Organizational Coping and Survival.- Change and Trust.- Change Changes Relationships.- Building, Managing, and Preventing Organizational Fires.- Do People Really Change?.- Summary.- 7. The Culture That Wouldn’t Budge: A Case Study.- Ten Themes.- Analysis.- Summary.- 8. The Health of Organizations.- What is a Healthy Organization?.- Similarities and Differences Between Individuals and Organizations.- Characteristics of Healthy Organizations.- How Organizations Become Unhealthy.- Cycles ofSickness and Health.- Degrees of Organizational Health.- How an Organization Solves Problems.- Preparing for Uncertain Change.- Trust and the Health of Organizations.- Can Trust Be Trusted? Family Businesses: Two Sides of the Same Coin.- Summary.- 9. The Ethical Organization.- What is an Ethical Organization?.- The Organization as an Ethical Community.- A Culture of Ethics.- How Organizations and Individual Members Become Unethical.- Why Unethical Leaders Persist.- Finding Integrity, Creating Trust.- Summary.- Notes.- Appendix A.- Appendix B.