Bokus
Sam Miller - Confrontation Management, Häftad

Häftad, Engelska, 2019

Confrontation Management

Improve Performance and Maintain Relationships

Av Sam Miller

362 kr

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Beskrivning
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to: Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a “top-down” meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive noteConfrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.
Produktinformation
  • Utgivningsdatum: 2019-05-03
  • Mått: 150 x 222 x 8 mm
  • Vikt: 141 g
  • Format: Häftad
  • Språk: Engelska
  • Antal sidor: 90
  • Förlag: Bloomsbury Publishing Plc
  • ISBN: 9781475849318
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Mer om författaren

Sam Miller is the Chief Administrator of Central Rivers Area Education Agency in Cedar Falls, Iowa. He is a former teacher, principal, and superintendent and serves as a consultant in leadership development and school improvement.

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I am convinced the confrontation framework outlined in this book will help change the cycle from school leaders avoiding tough conversations to confidently addressing unsatisfactory performance. Confrontation Management provides the secret sauce of how to address performance concerns in a respectful, direct, and meaningful way that provides clarity and support, while maintaining a trusting relationship. It is a book our professional development company will recommend for all school leaders!

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