Stephen R. Balzac is a consultant, author, and speaker. He is the president of 7 Steps Ahead (www.7stepshead.com), an organizational development firm focused on helping businesses get unstuck and turn problems into opportunities. Steve has over twenty years of experience in the high tech industry as an engineer, manager, entrepreneur, and consultant. He is a popular speaker on topics ranging from leadership, innovation, learning, organizational change, and motivation. In additional to publishing over a hundred articles on different aspects of organizational performance, Steve is the author of The 36-Hour Course in Organizational Development, published by McGraw-Hill, and Organizational Psychology for Managers. He is a contributing author to Ethics and Game Design: Teaching Values Through Play. No stranger to the demands of maintaining peak performance under highly competitive and stressful situations, Steve is a fifth degree blackbelt in jujitsu and a former nationally ranked fencer. Steve appears in Under the Boardwalk: The Monopoly Documentary movie, and has the distinction of being the only guest personally panned by a New York Times movie critic.

• Chapter 1: The Vortex: Organizations as Systems.- Chapter 2:  Telling Your Story: Organizational Vision as a Driver of Success.- Chapter 3: The Life Cycle of a Team: Development, Problem Solving, and Decision Making.- Chapter 4: Leadership, Power, and Emotional Intelligence.- Chapter 5: Motivating and Loyalty: Creating a Motivated Work Force.- Chapter 6: Recruiting with Confidence: Developing Effective Strategies and Having the Confidence to Use Them.- Chapter 7: Justice and Fairness in Organizations.- Chapter 8: Organizational Learning.- Chapter 9: The Myth of Productivity: Measurement, Goal Setting, and the High Performance Cycle.- Chapter 10 Master of Time and Space.- Chapter 11: Organizational Stress: A Two-Edged Sword.- Chapter 12: The Success Mind: Building Optimism and Focusing Will.

Stephen R. Balzac is a consultant, author, and speaker. He is the president of 7 Steps Ahead (www.7stepshead.com), an organizational development firm focused on helping businesses get unstuck and turn problems into opportunities. Steve has over twenty years of experience in the high tech industry as an engineer, manager, entrepreneur, and consultant. He is a popular speaker on topics ranging from leadership, innovation, learning, organizational change, and motivation. In additional to publishing over a hundred articles on different aspects of organizational performance, Steve is the author of The 36-Hour Course in Organizational Development, published by McGraw-Hill, and Organizational Psychology for Managers. He is a contributing author to Ethics and Game Design: Teaching Values Through Play. No stranger to the demands of maintaining peak performance under highly competitive and stressful situations, Steve is a fifth degree blackbelt in jujitsu and a former nationally ranked fencer. Steve appears in Under the Boardwalk: The Monopoly Documentary movie, and has the distinction of being the only guest personally panned by a New York Times movie critic.

• Chapter 1: The Vortex: Organizations as Systems.- Chapter 2:  Telling Your Story: Organizational Vision as a Driver of Success.- Chapter 3: The Life Cycle of a Team: Development, Problem Solving, and Decision Making.- Chapter 4: Leadership, Power, and Emotional Intelligence.- Chapter 5: Motivating and Loyalty: Creating a Motivated Work Force.- Chapter 6: Recruiting with Confidence: Developing Effective Strategies and Having the Confidence to Use Them.- Chapter 7: Justice and Fairness in Organizations.- Chapter 8: Organizational Learning.- Chapter 9: The Myth of Productivity: Measurement, Goal Setting, and the High Performance Cycle.- Chapter 10 Master of Time and Space.- Chapter 11: Organizational Stress: A Two-Edged Sword.- Chapter 12: The Success Mind: Building Optimism and Focusing Will.

Stephen R. Balzac is a consultant, author, and speaker. He is the president of 7 Steps Ahead (www.7stepshead.com), an organizational development firm focused on helping businesses get unstuck and turn problems into opportunities. Steve has over twenty years of experience in the high tech industry as an engineer, manager, entrepreneur, and consultant. He is a popular speaker on topics ranging from leadership, innovation, learning, organizational change, and motivation. In additional to publishing over a hundred articles on different aspects of organizational performance, Steve is the author of The 36-Hour Course in Organizational Development, published by McGraw-Hill, and Organizational Psychology for Managers. He is a contributing author to Ethics and Game Design: Teaching Values Through Play. No stranger to the demands of maintaining peak performance under highly competitive and stressful situations, Steve is a fifth degree blackbelt in jujitsu and a former nationally ranked fencer. Steve appears in Under the Boardwalk: The Monopoly Documentary movie, and has the distinction of being the only guest personally panned by a New York Times movie critic.

• Chapter 1: The Vortex: Organizations as Systems.- Chapter 2:  Telling Your Story: Organizational Vision as a Driver of Success.- Chapter 3: The Life Cycle of a Team: Development, Problem Solving, and Decision Making.- Chapter 4: Leadership, Power, and Emotional Intelligence.- Chapter 5: Motivating and Loyalty: Creating a Motivated Work Force.- Chapter 6: Recruiting with Confidence: Developing Effective Strategies and Having the Confidence to Use Them.- Chapter 7: Justice and Fairness in Organizations.- Chapter 8: Organizational Learning.- Chapter 9: The Myth of Productivity: Measurement, Goal Setting, and the High Performance Cycle.- Chapter 10 Master of Time and Space.- Chapter 11: Organizational Stress: A Two-Edged Sword.- Chapter 12: The Success Mind: Building Optimism and Focusing Will.