John Lee West served as a Baptist pastor and has also treated pastors as a licensed professional counselor. He has held the position of university dean and currently serves as a higher education consultant and faculty member. His unique combination of education and experiences, combined with his own successes and failures in ministry, provide the motivation for his research and authorship regarding emotional intelligence and religious leaders. Roy M. Oswald is an ordained Lutheran (ELCA) pastor who is emeritus executive director at the Center for Emotional Intelligence and Human Relations Skills. He served as a senior consultant for the Alban Institute for thirty-one years after serving as a church pastor. He is author or co-author of sixteen books on churches and ministry, including his most recent The Emotional Intelligence of Jesus: Relational Smarts for Religious Leaders.Nadyne Guzmán is an ordained minister in the United Church of Christ. Her ministry includes service as a hospital chaplain and as a consultant and coach for international organizations, developing programs for leadership development, inclusivity, transformation, and spiritual care. She has served as a professor of leadership, a researcher, and as an administrator in public schools and higher education.

Hopefully, board-certified chaplains already have learned and practice these skills. Nevertheless, it could be a good resource as part of an initial presentation of emotional intelligence concepts in a seminary setting, at the start of an extended unit of CPE or a residency, or as an adjunct to coaching someone lacking in one or more areas of emotional intelligence. Their concluding words ring true for all who are on the journey of growing emotional intelligence.

• Chapter 1: IntroductionChapter 2: Emotional Self-Awareness as a FoundationChapter 3: Developing Self-Awareness Chapter 4: Utilizing Emotional Self-Control Chapter 5: Gaining EmpathyChapter 6: Learning Organizational AwarenessChapter 7: Establishing Influence/AssertivenessChapter 8: Embracing Conflict Management Chapter 9: Spirituality of the Emotionally Intelligent Pastor Chapter 10: Conclusion

John Lee West served as a Baptist pastor and has also treated pastors as a licensed professional counselor. He has held the position of university dean and currently serves as a higher education consultant and faculty member. His unique combination of education and experiences, combined with his own successes and failures in ministry, provide the motivation for his research and authorship regarding emotional intelligence and religious leaders. Roy M. Oswald is an ordained Lutheran (ELCA) pastor who is emeritus executive director at the Center for Emotional Intelligence and Human Relations Skills. He served as a senior consultant for the Alban Institute for thirty-one years after serving as a church pastor. He is author or co-author of sixteen books on churches and ministry, including his most recent The Emotional Intelligence of Jesus: Relational Smarts for Religious Leaders.Nadyne Guzmán is an ordained minister in the United Church of Christ. Her ministry includes service as a hospital chaplain and as a consultant and coach for international organizations, developing programs for leadership development, inclusivity, transformation, and spiritual care. She has served as a professor of leadership, a researcher, and as an administrator in public schools and higher education.

Hopefully, board-certified chaplains already have learned and practice these skills. Nevertheless, it could be a good resource as part of an initial presentation of emotional intelligence concepts in a seminary setting, at the start of an extended unit of CPE or a residency, or as an adjunct to coaching someone lacking in one or more areas of emotional intelligence. Their concluding words ring true for all who are on the journey of growing emotional intelligence.

• Chapter 1: IntroductionChapter 2: Emotional Self-Awareness as a FoundationChapter 3: Developing Self-Awareness Chapter 4: Utilizing Emotional Self-Control Chapter 5: Gaining EmpathyChapter 6: Learning Organizational AwarenessChapter 7: Establishing Influence/AssertivenessChapter 8: Embracing Conflict Management Chapter 9: Spirituality of the Emotionally Intelligent Pastor Chapter 10: Conclusion

John Lee West served as a Baptist pastor and has also treated pastors as a licensed professional counselor. He has held the position of university dean and currently serves as a higher education consultant and faculty member. His unique combination of education and experiences, combined with his own successes and failures in ministry, provide the motivation for his research and authorship regarding emotional intelligence and religious leaders. Roy M. Oswald is an ordained Lutheran (ELCA) pastor who is emeritus executive director at the Center for Emotional Intelligence and Human Relations Skills. He served as a senior consultant for the Alban Institute for thirty-one years after serving as a church pastor. He is author or co-author of sixteen books on churches and ministry, including his most recent The Emotional Intelligence of Jesus: Relational Smarts for Religious Leaders.Nadyne Guzmán is an ordained minister in the United Church of Christ. Her ministry includes service as a hospital chaplain and as a consultant and coach for international organizations, developing programs for leadership development, inclusivity, transformation, and spiritual care. She has served as a professor of leadership, a researcher, and as an administrator in public schools and higher education.

Hopefully, board-certified chaplains already have learned and practice these skills. Nevertheless, it could be a good resource as part of an initial presentation of emotional intelligence concepts in a seminary setting, at the start of an extended unit of CPE or a residency, or as an adjunct to coaching someone lacking in one or more areas of emotional intelligence. Their concluding words ring true for all who are on the journey of growing emotional intelligence.

• Chapter 1: IntroductionChapter 2: Emotional Self-Awareness as a FoundationChapter 3: Developing Self-Awareness Chapter 4: Utilizing Emotional Self-Control Chapter 5: Gaining EmpathyChapter 6: Learning Organizational AwarenessChapter 7: Establishing Influence/AssertivenessChapter 8: Embracing Conflict Management Chapter 9: Spirituality of the Emotionally Intelligent Pastor Chapter 10: Conclusion