Change Management for Library Technologists

A LITA Guide

AvCourtney McAllister

Inbunden, Engelska, 2019

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Beskrivning

Technology has transformed how libraries, archives, and museums store and display their collections, engage with their users, and serve their communities. The pressure to implement new technologies is constant, but technology that isn’t truly useful to users, staff, and stakeholders can represent a huge investment of time and money that yields little reward. In order to make meaningful technology changes in our libraries, archives, and museums, we need a flexible toolkit that will help information professionals become change leaders, navigating the equally complex variables associated with system specs and human experience or perception. Change management incorporates these concerns into a comprehensive framework.Change management principles form the foundation for this book’s approach to managing technology change. While change will inevitably elicit unexpected situations or complications, cultivating a change management repertoire can help information professionals better identify opportunities for valuable technology change, plan and execute those changes, assess the process, and translate the experience into enriched plans for the future. Whether you have been managing library systems for decades or are an MLIS student, this book is designed to introduce you to change management principles and practical skills that you can apply to your local organization’s needs. Chapters on assessment, communication, and iterative change outline a wide range of skills that can facilitate changes like an ILS migration, makerspace launch, website re-design, or room reservation process overhaul. The condensed case studies integrated throughout the book demonstrate the breadth of technology changes taking place in the field and give first-hand accounts of triumphs and learning experiences. There is universal template that guarantees successful technology change. But a robust change management toolkit can cultivate organizational adaptability and responsiveness that empowers libraries, archives, and museums to make the most of current technology changes and positions them to embrace new ones.

Produktinformation

Utgivningsdatum:2019-08-28
Mått:159 x 237 x 17 mm
Vikt:390 g
Format:Inbunden
Språk:Engelska
Serie:LITA Guides
Antal sidor:138
Förlag:Bloomsbury Publishing Plc
ISBN:9781538118689

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Referensverk och tvärvetenskap inom Samhälle och politik

Mer om författaren

Courtney McAllister is currently the electronic resources librarian at Yale University’s Lillian Goldman Law Library, where she oversees the lifecycle of e-resources and systems. In her previous positions at The Citadel, The Military College of South Carolina she was heavily involved with many change processes, from the launch of a makerspace to a building renovation project and subsequent library-wide reorganization of departments and services. McAllister holds a B.A. from the University of Mary Washington, an M.A. from the University of Warwick, and an M.L.I.S. from the University of South Carolina: Columbia. She has researched and presented on emerging technologies, change management, assessment culture, and systems thinking. She is the Associate Editor of The Serials Librarian.

Recensioner i media

It is no surprise that technology changes pose challenges to libraries. However, it may not always be the technical details that cause the most trouble. The psychological and sociocultural shifts that technology adoption require may need just as much, if not more, consideration. This LITA guide will help library administrators understand technology change management on the human level. McAllister (electronic resources librarian at Yale's Lillian Goldman Law Library) summarizes relevant theories and models of change while maintaining a focus on helping practitioners apply the principles in a real-world setting. She situates her recommendations in the context of building an organization capable of continual learning, so that readers will learn to recognize and plan for the emotional implications of one-time technology changes and will also be reminded that iterative adaptation to those changes maybe be required in the long term. In addition to her well-written text, McAllister offers numerous brief case studies and lessons learned by librarians who have managed a technology change at their own institutions. Although intended for working librarians, the book should also prove useful to IT managers and students of library science, business management, human resources, and organizational learning.Summing Up: Recommended. Graduate students and professionals.

Innehållsförteckning

Foreword by A. Scarlet Galvan AcknowledgementsPrefaceIntroduction: Why Manage Change?1.The Change Toolkit: Change Management, Technology, and Leadership2.Charting the Course: Assessment and Change Action3.The Hidden Side of Technology Change: Emotion and Engagement4.Socializing Technology Change: Communication and Acceptance5.Planning for the Future: Iterative Adaptation and Organizational LearningAppendices1.Recommended Readings and Resources for Change Management2.Running Successful Pilots3.Communication Tips and TricksGlossaryContributorsIndex