Usability Engineering

Mary Beth Rosson has been an associate professor of computer science at Virginia Tech since 1994. Prior to that, she worked at the IBM T.J. Watson Research Center as a research staff member and as manager of tools and architectures. She is the author of many contributed chapters, journal articles, and conference presentations and papers. John M. Carroll is Professor of Computer Science, Education, and Psychology, and Director of the Center for Human-Computer Interaction, at Virginia Tech. He has written more than 250 technical papers, more than 25 conference plenary addresses, and 12 books. He serves on 10 editorial boards for journals and handbooks, has won the Rigo Career Achievement Award from ACM, received the Silver Core Award from IFIP, and is a member of the CHI Academy.

"This book is ideally suited for a problem-based curriculum in which students simultaneously learn good development processes while completing a term project. The book gives excellent guidance, and the case study approach is an excellent organizer and motivator. At last, the proper problem-based textbook." --Don Norman, Nielsen Norman Group"One of the nice things about this book is that it identifies where tradeoffs exist in developing user interfaces. Too many books provide guidelines as if they were absolute; unfortunately, this is not the case. Tradeoffs must be constantly made, and understanding how one usability objective can impact another is critical to good design." --Jon Meads, Usability Architects

• ForewardPrefaceColor Plates Following PageChapter 1 - Scenario-Based Usability EngineeringChapter 2 - Analyzing RequirementsChapter 3 - Activity DesignChapter 4 - Information DesignChapter 5 - Interaction DesignChapter 6 - PrototypingChapter 7 - Usability EvaluationChapter 8 - User DocumentationChapter 9 - Emerging Paradigms for User InteractionChapter 10 - Usability Engineering in PracticeAppendix - Inferential StatisticsGlossaryReferencesFigure CreditsIndex