Knowledge Management Strategy and Technology

Inbunden, Engelska, 2001

972 kr

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Beskrivning

This resource provides a thorough, up-to-date understanding of knowledge management (KM) and details the techniques needed to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of knowledge. From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

Produktinformation

Utgivningsdatum:2001-12-31
Mått:156 x 234 x 15 mm
Vikt:556 g
Format:Inbunden
Språk:Engelska
Serie:Computing Library
Antal sidor:270
Förlag:Artech House Publishers
ISBN:9781580531054

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap

Mer om författaren

Richard F. Bellaver is an associate director at the Center for Information and Communication Science, Ball State University. He holds a B.S. in industrial economics from Purdue University and an M.B.A. from Michigan State University. John M. Lusa is a visiting associate professor at the Center for Information and Communication Science, Ball State University and managing director and principal at International Communications. He holds a B.S.J. from Ohio University and an M.B.A. from the University of Dayton.

Innehållsförteckning

A practical framework - understanding knowledge management; document imaging and management - taming the paper tiger; groupware - messaging and co-operation; developing effective knowledge with both qualitative and quantitive research; systems architecture - the preparation for knowledge management; the storage and access of distributed knowledge; an integrated development model for knowledge management; the role of directories in knowledge management; the Internet as a mechanism to enhance content and extend access to corporate data resources; the power of managing knowledge in a worldwide enterprise; knowledge management for competitive advantage - mining diverse sources for marketing intelligence; building knowledge communities with webs of connections.