Sigrid E. Kelsey is librarian at Louisiana State University, Baton Rouge, LA.Marjorie J. Porter is assistant librarian at Louisiana State University, Baton Rouge, LA, where she is the designated librarian for the College of Agriculture.

• IllustrationsIntroductionMarjorie J. Porter and Sigrid E. KelseyI. Services and Facilities1. From Reference Desk to Desk Set: The History of the Corporate Library in the United States and the UK before the Adoption of the ComputerAlistair Black2. Libraries as Hubs in the New WorkplaceElliot Felix and Shirley Dugdale3. Intellectual Property and the Corporate Library: Understanding Best Practices in Information Sharing in U.S. OrganizationsRebecca K. Miller4. Collaboration in Corporate LibrariesJobish Pachat and M. ManjulaII. Communication and Networking5. User Feedback from Corporate Library Advisory Boards of STM Publishers: Useful Input for New Product Development, Pricing & Licensing and Relationship Building: A Summary of Experiences of Springer's Global Corporate Advisory Boards and a Summary of a ROI Study at Four Large R&D CompaniesChris C.P. Kluiters and Will Hires6. The Rise of Unconferences for Professional Networking and Knowledge Sharing: A Case Study of "LibCampBangalore"M. NandeeshaAppendices A–BIII. Management7. Corporate OutsourcingJoyce Fedeczko and Deborah Schwarz8. Systems Thinking for SuccessSara R. Tompson and Lorri A. ZippererIV. Marketing and Demonstrating Value9. Best Practices for Aligning the Mission and Marketing the Services of the Corporate LibraryAmy Affelt10. Value Creation, Assessment, and Communication in a Corporate LibraryLeifang He, Binu Chaudhuri, and Deborah Juterbock11. Measuring Value in Corporate LibrariesValerie J. RyderV. Change Management and Reorganization12. Application of Technology and Change Management in Staff DevelopmentSue Brewsaugh and Vicki ValleroyAppendices A–F13. Corporate Librarian's Survival Kit for Organizational RealignmentValerie J. RyderVI. Current State of Libraries14. Sustaining Corporate Libraries in Barbados: A SurveyBeverly Hinds and Judith Toppin15. Patterns for Improving Web Use Quality by Corporate Libraries in Low-Income CountriesSamuel C. Avemaria Utulu and Adetoun Sote16. Life as a Corporate Librarian at the Software Engineering InstituteSheila L. Rosenthal and Melissa J. HarveyGlossaryMarjorie PorterIndexAbout the Editors and Contributors