Crash Communication

Management Techniques from the Cockpit to Maximize Performance

AvPeter Brandl

Häftad, Engelska, 2016

163 kr

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Beskrivning

Have you ever wondered why, in spite of the highest safety precautions, catastrophic air accidents still occur from time to time? You may just as well ask, how is it possible that a lender would give $320 million to an insolvent US bank, with no idea how to get the money back? In Crash Communication, Peter Brandl combines his professions—pilot, manager, and entrepreneur—to draw striking parallels between aviation and the corporate world. In his book, he shows that the "human error" factor follows a fatal logic. Brandl offers original and relevant answers to fundamental questions of leadership and communication. His fascinating approach shows managers and executives in the “corporate cockpit" what to do when the warning lights come on.

Produktinformation

Utgivningsdatum:2016-08-11
Mått:152 x 228 x 18 mm
Vikt:356 g
Format:Häftad
Språk:Engelska
Antal sidor:304
Förlag:Morgan James Publishing llc
ISBN:9781630478049

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Mer om författaren

Peter Brandl, born in Germany, is an internationally sought-after communication expert, as well as a professional pilot and flight instructor. He takes his expertise from more than 20 years with a consulting and training business for executives, teams, salespeople, and flight crews. Besides his consulting business, he built up several companies and worked as a sales manager and CEO. Peter has spoken in 14 countries on 3 continents and authored multiple books, which all became bestsellers in different countries.

Innehållsförteckning

PrefaceIntroduction: Of Crashes and Their CausesChapter 1: Forgetting to Extend the Flaps (Or What Happens during Extreme Stress)Chapter 2: Who Is Crazy Enough to Criticize a Captain? (Or When the Boss Is theProblem)Chapter 3: Landing in Bad Weather (Or When a Target Becomes an Obsession)Chapter 4: Airplanes Going Down and Nobody Cares (Or What Happens When You Let Your Target Out of Sight)Chapter 5: “But I Thought You Were Flying!” (Or When Responsibilities Are Blurred)Chapter 6: Blame Culture (Or When Mistakes Are Covered Up)Chapter 7: Crash Communication (Or When Killer Phrases Set the Tone)Conclusion: Utilizing Resources: Or Company Resource Management