Edited by Pierre Benckendorff, The University of Queensland, Australia and Anita Zehrer, Management Center Innsbruck, Austria

'Benckendorff and Zehrer's Handbook of Teaching and Learning in Tourism provides a rich, comprehensive and "must have" set of readings for the tourism educator. A very international group of authors deliver a contemporary view of teaching and learning in tourism ranging from technology, through experiential learning, to internationalization and the future. This book sets a benchmark in the field and the editors are to be congratulated for their vision in creating this Handbook.'--Chris Cooper, Oxford Brookes University, UK'What are policy-makers and educators to do in our runaway world where students, technologies, skills, knowledge, mobilities and expectations are all changing fast? With its emphasis on teaching and learning, this book provides a unique contribution to the field. Pierre Benckendorff and Anita Zehrer have assembled a fine collection of contributions that help us to frame, understand and respond to the key issues. What's more, they conclude the book with an excellent summary of the main themes and implications for policy and practice.'--John Tribe, University of Surrey, UK

• Contents: IntroductionPART I UNDERSTANDING AND DEVELOPING GRADUATE CAPABILITIES1: Tourism Education and Industry Expectations in Greece: (Re)Minding the GapDimitrios P. Stergiou and David Airey2. Hospitality Employers' Expectations Towards the Higher Education System in PolandMagdalena Kachniewska and Anna Para3. The Case for a Return to the Prevalence of Examinations in Student EvaluationJ.E. (Joe) Barth4. Teaching Sales and NegotiationsJohn C. Crotts5. Research Skill Development in TourismW. Glen Croy and John Willison6. Lifelong Tourism Education: Current and Future Trends in Scottish UniversitiesViolet V. Cuffy7. Enhancing Tourism Graduates’ Soft Skills: The Importance of Teaching Reflective PracticeKaren Hughes, Aliisa Mylonas and Roy Ballantyne8. Student Motivation in Inquiry Learning: Lessons from a Service Development ProjectMonika Birkle, Eva Holmberg, Marina Karlqvist and Jarmo Ritalahti PART II TECHNOLOGY ENABLED LEARNING9. Rethinking the Technology-Enhanced Learning: Disconnect Passive Consumers, Reconnect Active Producers of KnowledgeMassimo Morellato10. Pedagogy for Online Tourism ClassesPatrick J. Holladay11. Massive Open Online Courses (MOOCS) in Hospitality and TourismJamie Murphy, Nadzeya Kalbaska, Lorenzo Cantoni, Laurel Horton-Tognazzini, Peter Ryan and Alan Williams12. E-Portfolio Task Design: A High Impact Tool for Higher Education Teaching in TourismClaudia Möessenlechner13. Integrating Google Earth Into the Lecture: Visual Approaches in Tourism PedagogyNicholas WisePART III EXPERIENTIAL LEARNING14. Experiential Tourism and Hospitality Learning: Principles and PracticeBrian King and Hanqin Qiu Zhang15. Learning from Part-Time Employment: Reflections from AustraliaAnna Blackman and Pierre Benckendorff16. Self-Authorship Development Through Tourism Education: Rethinking the Outcomes of Work Integrated Learning.Julia Caldicott and Erica Wilson17. The Value of WIL in Tourism and Student Perceptions of EmployabilityChris Fanning, Ceri Macleod and Lynn Vanzo18. Students in Action: A Destination-Based Learning Approach to Student EngagementRuth Craggs, Catherine Gorman, Kevin Griffin, Ziene Mottiar, Bernadette Quinn and Theresa Ryan19. Student and Practitioner Experience from Learning LaboratoriesPeter Wiltshier and Sarah Rawlinson20. Investigating FieldtripsKevin Griffin21. Learning by Doing: Intercultural Competence and FieldtripsNicolai Scherle and Dirk ReiserPART IV INTERNATIONALIZATION22. Internationalization of Tourism EducationCathy H.C. Hsu23. Internationalizing the Tourism Curriculum Via Study AbroadAra Pachmayer, Kathleen Andereck and Rebekka Goodman24. Building High Impact Mobility Programs for Increased Student Internationalization Catherine VertesiPART V CRITICAL PERSPECTIVES AND EDUCATION FOR SUSTAINABILITY25. Teaching for Strong Sustainability in University Tourism Courses Debbie Cotterell, Charles Arcodia and Jo-Anne Ferreira26. Integrating Sustainability in the Tourism Curriculum: Dilemmas and DirectionsAndrea Boyle27. Cultural and Environmental Awareness Through Sustainable Tourism Education: Exploring the Role of Onsite Community Tourism-Based Work Integrated Learning ProjectsStephen Wearing, Michael A. Tarrant, Stephen Schweinsberg and Kevin Lyons28. Ecotourism and Interdisciplinary SkillsVivina Almeida Carreira and Pedro Bingre Do Amaral29. Criticality in Tourism EducationÉmilie Crossley30. A Pedagogy of Tourism Informed by Indigenous ApproachesFreya Higgins-Desbiolles31. Indigenization of Curricula: Issues and Trends in Tourism EducationTamara Young and Amy MaguirePART VI TEACHING, LEARNING AND RESEARCH32. Teaching-Research Nexus in Tourism, Hospitality and Event StudiesJohan R. Edelheim33. Supervising a Tourism Doctorate: Roles, Realities and RelationshipsPhilip L. Pearce34. From Dialogue to ‘Being In And Of’ a Qualitative Research Culture: Lived Experiences of Research StudentsGayle Jennings, Olga Junek, Mary-Anne Smith, Sandra Kensbock and Ulrike KachelPART VII CONTEMPORARY ISSUES IN TEACHING AND LEARNING35. Standards, Benchmarks and Assurance Of LearningDavid Airey and Pierre Benckendorff36. Quality Versus Standards: Challenges in Quality Assurance in Tourism EducationGeorgios C. Papageorgiou37. The Role and Responsibilities of Industry Advisory Boards in Enhancing the Educational ExperienceAdy Milman38. Networks for Social Capital Building in Tourism Higher EducationFlorian Aubke and Anja Hergesell39. Innovation and Change in Tourism Education With Special Focus on IndiaBabu P. GeorgePART VIII CONCLUSIONS40. The Nature of Innovation in Tourism Higher Education: an institutional innovation approach Janne J. Liburd and Anne-Mette Hjalager41. The Future of Teaching and Learning in TourismPierre Benckendorff and Anita ZehrerIndex

Edited by Pierre Benckendorff, The University of Queensland, Australia and Anita Zehrer, Management Center Innsbruck, Austria

'Benckendorff and Zehrer's Handbook of Teaching and Learning in Tourism provides a rich, comprehensive and "must have" set of readings for the tourism educator. A very international group of authors deliver a contemporary view of teaching and learning in tourism ranging from technology, through experiential learning, to internationalization and the future. This book sets a benchmark in the field and the editors are to be congratulated for their vision in creating this Handbook.'--Chris Cooper, Oxford Brookes University, UK'What are policy-makers and educators to do in our runaway world where students, technologies, skills, knowledge, mobilities and expectations are all changing fast? With its emphasis on teaching and learning, this book provides a unique contribution to the field. Pierre Benckendorff and Anita Zehrer have assembled a fine collection of contributions that help us to frame, understand and respond to the key issues. What's more, they conclude the book with an excellent summary of the main themes and implications for policy and practice.'--John Tribe, University of Surrey, UK

• Contents: IntroductionPART I UNDERSTANDING AND DEVELOPING GRADUATE CAPABILITIES1: Tourism Education and Industry Expectations in Greece: (Re)Minding the GapDimitrios P. Stergiou and David Airey2. Hospitality Employers' Expectations Towards the Higher Education System in PolandMagdalena Kachniewska and Anna Para3. The Case for a Return to the Prevalence of Examinations in Student EvaluationJ.E. (Joe) Barth4. Teaching Sales and NegotiationsJohn C. Crotts5. Research Skill Development in TourismW. Glen Croy and John Willison6. Lifelong Tourism Education: Current and Future Trends in Scottish UniversitiesViolet V. Cuffy7. Enhancing Tourism Graduates’ Soft Skills: The Importance of Teaching Reflective PracticeKaren Hughes, Aliisa Mylonas and Roy Ballantyne8. Student Motivation in Inquiry Learning: Lessons from a Service Development ProjectMonika Birkle, Eva Holmberg, Marina Karlqvist and Jarmo Ritalahti PART II TECHNOLOGY ENABLED LEARNING9. Rethinking the Technology-Enhanced Learning: Disconnect Passive Consumers, Reconnect Active Producers of KnowledgeMassimo Morellato10. Pedagogy for Online Tourism ClassesPatrick J. Holladay11. Massive Open Online Courses (MOOCS) in Hospitality and TourismJamie Murphy, Nadzeya Kalbaska, Lorenzo Cantoni, Laurel Horton-Tognazzini, Peter Ryan and Alan Williams12. E-Portfolio Task Design: A High Impact Tool for Higher Education Teaching in TourismClaudia Möessenlechner13. Integrating Google Earth Into the Lecture: Visual Approaches in Tourism PedagogyNicholas WisePART III EXPERIENTIAL LEARNING14. Experiential Tourism and Hospitality Learning: Principles and PracticeBrian King and Hanqin Qiu Zhang15. Learning from Part-Time Employment: Reflections from AustraliaAnna Blackman and Pierre Benckendorff16. Self-Authorship Development Through Tourism Education: Rethinking the Outcomes of Work Integrated Learning.Julia Caldicott and Erica Wilson17. The Value of WIL in Tourism and Student Perceptions of EmployabilityChris Fanning, Ceri Macleod and Lynn Vanzo18. Students in Action: A Destination-Based Learning Approach to Student EngagementRuth Craggs, Catherine Gorman, Kevin Griffin, Ziene Mottiar, Bernadette Quinn and Theresa Ryan19. Student and Practitioner Experience from Learning LaboratoriesPeter Wiltshier and Sarah Rawlinson20. Investigating FieldtripsKevin Griffin21. Learning by Doing: Intercultural Competence and FieldtripsNicolai Scherle and Dirk ReiserPART IV INTERNATIONALIZATION22. Internationalization of Tourism EducationCathy H.C. Hsu23. Internationalizing the Tourism Curriculum Via Study AbroadAra Pachmayer, Kathleen Andereck and Rebekka Goodman24. Building High Impact Mobility Programs for Increased Student Internationalization Catherine VertesiPART V CRITICAL PERSPECTIVES AND EDUCATION FOR SUSTAINABILITY25. Teaching for Strong Sustainability in University Tourism Courses Debbie Cotterell, Charles Arcodia and Jo-Anne Ferreira26. Integrating Sustainability in the Tourism Curriculum: Dilemmas and DirectionsAndrea Boyle27. Cultural and Environmental Awareness Through Sustainable Tourism Education: Exploring the Role of Onsite Community Tourism-Based Work Integrated Learning ProjectsStephen Wearing, Michael A. Tarrant, Stephen Schweinsberg and Kevin Lyons28. Ecotourism and Interdisciplinary SkillsVivina Almeida Carreira and Pedro Bingre Do Amaral29. Criticality in Tourism EducationÉmilie Crossley30. A Pedagogy of Tourism Informed by Indigenous ApproachesFreya Higgins-Desbiolles31. Indigenization of Curricula: Issues and Trends in Tourism EducationTamara Young and Amy MaguirePART VI TEACHING, LEARNING AND RESEARCH32. Teaching-Research Nexus in Tourism, Hospitality and Event StudiesJohan R. Edelheim33. Supervising a Tourism Doctorate: Roles, Realities and RelationshipsPhilip L. Pearce34. From Dialogue to ‘Being In And Of’ a Qualitative Research Culture: Lived Experiences of Research StudentsGayle Jennings, Olga Junek, Mary-Anne Smith, Sandra Kensbock and Ulrike KachelPART VII CONTEMPORARY ISSUES IN TEACHING AND LEARNING35. Standards, Benchmarks and Assurance Of LearningDavid Airey and Pierre Benckendorff36. Quality Versus Standards: Challenges in Quality Assurance in Tourism EducationGeorgios C. Papageorgiou37. The Role and Responsibilities of Industry Advisory Boards in Enhancing the Educational ExperienceAdy Milman38. Networks for Social Capital Building in Tourism Higher EducationFlorian Aubke and Anja Hergesell39. Innovation and Change in Tourism Education With Special Focus on IndiaBabu P. GeorgePART VIII CONCLUSIONS40. The Nature of Innovation in Tourism Higher Education: an institutional innovation approach Janne J. Liburd and Anne-Mette Hjalager41. The Future of Teaching and Learning in TourismPierre Benckendorff and Anita ZehrerIndex

Edited by Pierre Benckendorff, The University of Queensland, Australia and Anita Zehrer, Management Center Innsbruck, Austria

'Benckendorff and Zehrer's Handbook of Teaching and Learning in Tourism provides a rich, comprehensive and "must have" set of readings for the tourism educator. A very international group of authors deliver a contemporary view of teaching and learning in tourism ranging from technology, through experiential learning, to internationalization and the future. This book sets a benchmark in the field and the editors are to be congratulated for their vision in creating this Handbook.'--Chris Cooper, Oxford Brookes University, UK'What are policy-makers and educators to do in our runaway world where students, technologies, skills, knowledge, mobilities and expectations are all changing fast? With its emphasis on teaching and learning, this book provides a unique contribution to the field. Pierre Benckendorff and Anita Zehrer have assembled a fine collection of contributions that help us to frame, understand and respond to the key issues. What's more, they conclude the book with an excellent summary of the main themes and implications for policy and practice.'--John Tribe, University of Surrey, UK

• Contents: IntroductionPART I UNDERSTANDING AND DEVELOPING GRADUATE CAPABILITIES1: Tourism Education and Industry Expectations in Greece: (Re)Minding the GapDimitrios P. Stergiou and David Airey2. Hospitality Employers' Expectations Towards the Higher Education System in PolandMagdalena Kachniewska and Anna Para3. The Case for a Return to the Prevalence of Examinations in Student EvaluationJ.E. (Joe) Barth4. Teaching Sales and NegotiationsJohn C. Crotts5. Research Skill Development in TourismW. Glen Croy and John Willison6. Lifelong Tourism Education: Current and Future Trends in Scottish UniversitiesViolet V. Cuffy7. Enhancing Tourism Graduates’ Soft Skills: The Importance of Teaching Reflective PracticeKaren Hughes, Aliisa Mylonas and Roy Ballantyne8. Student Motivation in Inquiry Learning: Lessons from a Service Development ProjectMonika Birkle, Eva Holmberg, Marina Karlqvist and Jarmo Ritalahti PART II TECHNOLOGY ENABLED LEARNING9. Rethinking the Technology-Enhanced Learning: Disconnect Passive Consumers, Reconnect Active Producers of KnowledgeMassimo Morellato10. Pedagogy for Online Tourism ClassesPatrick J. Holladay11. Massive Open Online Courses (MOOCS) in Hospitality and TourismJamie Murphy, Nadzeya Kalbaska, Lorenzo Cantoni, Laurel Horton-Tognazzini, Peter Ryan and Alan Williams12. E-Portfolio Task Design: A High Impact Tool for Higher Education Teaching in TourismClaudia Möessenlechner13. Integrating Google Earth Into the Lecture: Visual Approaches in Tourism PedagogyNicholas WisePART III EXPERIENTIAL LEARNING14. Experiential Tourism and Hospitality Learning: Principles and PracticeBrian King and Hanqin Qiu Zhang15. Learning from Part-Time Employment: Reflections from AustraliaAnna Blackman and Pierre Benckendorff16. Self-Authorship Development Through Tourism Education: Rethinking the Outcomes of Work Integrated Learning.Julia Caldicott and Erica Wilson17. The Value of WIL in Tourism and Student Perceptions of EmployabilityChris Fanning, Ceri Macleod and Lynn Vanzo18. Students in Action: A Destination-Based Learning Approach to Student EngagementRuth Craggs, Catherine Gorman, Kevin Griffin, Ziene Mottiar, Bernadette Quinn and Theresa Ryan19. Student and Practitioner Experience from Learning LaboratoriesPeter Wiltshier and Sarah Rawlinson20. Investigating FieldtripsKevin Griffin21. Learning by Doing: Intercultural Competence and FieldtripsNicolai Scherle and Dirk ReiserPART IV INTERNATIONALIZATION22. Internationalization of Tourism EducationCathy H.C. Hsu23. Internationalizing the Tourism Curriculum Via Study AbroadAra Pachmayer, Kathleen Andereck and Rebekka Goodman24. Building High Impact Mobility Programs for Increased Student Internationalization Catherine VertesiPART V CRITICAL PERSPECTIVES AND EDUCATION FOR SUSTAINABILITY25. Teaching for Strong Sustainability in University Tourism Courses Debbie Cotterell, Charles Arcodia and Jo-Anne Ferreira26. Integrating Sustainability in the Tourism Curriculum: Dilemmas and DirectionsAndrea Boyle27. Cultural and Environmental Awareness Through Sustainable Tourism Education: Exploring the Role of Onsite Community Tourism-Based Work Integrated Learning ProjectsStephen Wearing, Michael A. Tarrant, Stephen Schweinsberg and Kevin Lyons28. Ecotourism and Interdisciplinary SkillsVivina Almeida Carreira and Pedro Bingre Do Amaral29. Criticality in Tourism EducationÉmilie Crossley30. A Pedagogy of Tourism Informed by Indigenous ApproachesFreya Higgins-Desbiolles31. Indigenization of Curricula: Issues and Trends in Tourism EducationTamara Young and Amy MaguirePART VI TEACHING, LEARNING AND RESEARCH32. Teaching-Research Nexus in Tourism, Hospitality and Event StudiesJohan R. Edelheim33. Supervising a Tourism Doctorate: Roles, Realities and RelationshipsPhilip L. Pearce34. From Dialogue to ‘Being In And Of’ a Qualitative Research Culture: Lived Experiences of Research StudentsGayle Jennings, Olga Junek, Mary-Anne Smith, Sandra Kensbock and Ulrike KachelPART VII CONTEMPORARY ISSUES IN TEACHING AND LEARNING35. Standards, Benchmarks and Assurance Of LearningDavid Airey and Pierre Benckendorff36. Quality Versus Standards: Challenges in Quality Assurance in Tourism EducationGeorgios C. Papageorgiou37. The Role and Responsibilities of Industry Advisory Boards in Enhancing the Educational ExperienceAdy Milman38. Networks for Social Capital Building in Tourism Higher EducationFlorian Aubke and Anja Hergesell39. Innovation and Change in Tourism Education With Special Focus on IndiaBabu P. GeorgePART VIII CONCLUSIONS40. The Nature of Innovation in Tourism Higher Education: an institutional innovation approach Janne J. Liburd and Anne-Mette Hjalager41. The Future of Teaching and Learning in TourismPierre Benckendorff and Anita ZehrerIndex