Rob JacksonRob is an international speaker, trainer and consultant in volunteer leadership and management with over 25 years experience. He founded Rob Jackson Consulting Ltd in 2011 and has since worked with an extensive list of clients around the world. Rob was previously, Director of Innovation and Impact at Volunteering England, Head of Fundraising Strategy and Volunteering Development Manager at RNIB, and Regional Volunteering Development Manager at Barnardo's.In 1997, Rob founded of UKVPMs, the UK's first internet networking resource dedicated to British Volunteer Programme Managers, now the largest group of its kind in the world. He remains an active volunteer, both as moderator of the group, and as a member of the editorial team for e-Volunteerism.com, an international journal on volunteering issues.Rob is co-author of The Complete Volunteer Management Handbook, From the Top Down - UK Edition (energize Inc., 2015), and writes regularly for Third Sector magazine and his own blog. Mike LockeMike Locke is Honorary Research Fellow with the Centre for Philanthropy, University of Kent, and has worked as a volunteer, researcher and writer, teacher and consultant with voluntary organisations since getting involved in community organisations in the North Kensington area of London in the 1970s. At University of East London he developed teaching and research on voluntary organisations and volunteering, and was joint founder of the Institute for Volunteering Research with Volunteering England. At Volunteering England and the National Council for Voluntary Organisations (NCVO), he led on policy and management for volunteering. His research has focused largely on policy analyses and evaluations concerning the voluntary and community organisations and has produced numerous research reports, articles and conference papers.Mike has been engaged as a trustee and committee member for numerous organisations, notably as Vice Chair of Volunteer Centre Kensington & Chelsea and as Chair of the Greater London region of Riding for the Disabled Association.Dr Eddy HoggDr Eddy Hogg is Lecturer in Social Policy at the University of Kent. His research looks at volunteering, charitable giving and public attitudes to the voluntary sector. Recently he has worked on research looking at volunteering across the lifecourse, on volunteering and charitable giving in schools, on youth volunteering, on the value of charity involvement in supporting young people, on attitudes towards charity regulation in England and Wales and, on charity engagement with the Fundraising Regulator. He teaches a range of courses at undergraduate and postgraduate levels on the voluntary sector and volunteering.Eddy speaks regularly at events for volunteer managers, sharing the research findings and exploring how these can translate into volunteer management practice. These include events organised by the National Council of Voluntary Organisations, the Association of Volunteer Managers and the Sports Volunteering Research Network.Rick LynchRick is a Seattle-based management consultant and Principal Consultant of Lynch Associates with a variety of clients in the US, Canada, the UK, Ireland, Australia Singapore, Portugal, Russia and Brazil. Each year Rick speaks at approximately 100 workshops, conventions and conferences across the world.He is co-author of The Complete Volunteer Management Handbook and Keeping Volunteers.

‘This book provides extensive guidance on effective volunteer management, matching people to the right roles and creating an effective volunteering strategy. It is a valuable resource for everyone who works in this hugely significant aspect of our lives.’ Baroness Grey-Thompson, DBE, DL [from the Foreword] ; ‘A valuable source of information for anyone seeking to empower and support volunteers through effective management, enablement and support. The book is well researched, clearly presented and easy to navigate quickly.’ Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service

Rob JacksonRob is an international speaker, trainer and consultant in volunteer leadership and management with over 25 years experience. He founded Rob Jackson Consulting Ltd in 2011 and has since worked with an extensive list of clients around the world. Rob was previously, Director of Innovation and Impact at Volunteering England, Head of Fundraising Strategy and Volunteering Development Manager at RNIB, and Regional Volunteering Development Manager at Barnardo's.In 1997, Rob founded of UKVPMs, the UK's first internet networking resource dedicated to British Volunteer Programme Managers, now the largest group of its kind in the world. He remains an active volunteer, both as moderator of the group, and as a member of the editorial team for e-Volunteerism.com, an international journal on volunteering issues.Rob is co-author of The Complete Volunteer Management Handbook, From the Top Down - UK Edition (energize Inc., 2015), and writes regularly for Third Sector magazine and his own blog. Mike LockeMike Locke is Honorary Research Fellow with the Centre for Philanthropy, University of Kent, and has worked as a volunteer, researcher and writer, teacher and consultant with voluntary organisations since getting involved in community organisations in the North Kensington area of London in the 1970s. At University of East London he developed teaching and research on voluntary organisations and volunteering, and was joint founder of the Institute for Volunteering Research with Volunteering England. At Volunteering England and the National Council for Voluntary Organisations (NCVO), he led on policy and management for volunteering. His research has focused largely on policy analyses and evaluations concerning the voluntary and community organisations and has produced numerous research reports, articles and conference papers.Mike has been engaged as a trustee and committee member for numerous organisations, notably as Vice Chair of Volunteer Centre Kensington & Chelsea and as Chair of the Greater London region of Riding for the Disabled Association.Dr Eddy HoggDr Eddy Hogg is Lecturer in Social Policy at the University of Kent. His research looks at volunteering, charitable giving and public attitudes to the voluntary sector. Recently he has worked on research looking at volunteering across the lifecourse, on volunteering and charitable giving in schools, on youth volunteering, on the value of charity involvement in supporting young people, on attitudes towards charity regulation in England and Wales and, on charity engagement with the Fundraising Regulator. He teaches a range of courses at undergraduate and postgraduate levels on the voluntary sector and volunteering.Eddy speaks regularly at events for volunteer managers, sharing the research findings and exploring how these can translate into volunteer management practice. These include events organised by the National Council of Voluntary Organisations, the Association of Volunteer Managers and the Sports Volunteering Research Network.Rick LynchRick is a Seattle-based management consultant and Principal Consultant of Lynch Associates with a variety of clients in the US, Canada, the UK, Ireland, Australia Singapore, Portugal, Russia and Brazil. Each year Rick speaks at approximately 100 workshops, conventions and conferences across the world.He is co-author of The Complete Volunteer Management Handbook and Keeping Volunteers.

‘This book provides extensive guidance on effective volunteer management, matching people to the right roles and creating an effective volunteering strategy. It is a valuable resource for everyone who works in this hugely significant aspect of our lives.’ Baroness Grey-Thompson, DBE, DL [from the Foreword] ; ‘A valuable source of information for anyone seeking to empower and support volunteers through effective management, enablement and support. The book is well researched, clearly presented and easy to navigate quickly.’ Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service

Rob JacksonRob is an international speaker, trainer and consultant in volunteer leadership and management with over 25 years experience. He founded Rob Jackson Consulting Ltd in 2011 and has since worked with an extensive list of clients around the world. Rob was previously, Director of Innovation and Impact at Volunteering England, Head of Fundraising Strategy and Volunteering Development Manager at RNIB, and Regional Volunteering Development Manager at Barnardo's.In 1997, Rob founded of UKVPMs, the UK's first internet networking resource dedicated to British Volunteer Programme Managers, now the largest group of its kind in the world. He remains an active volunteer, both as moderator of the group, and as a member of the editorial team for e-Volunteerism.com, an international journal on volunteering issues.Rob is co-author of The Complete Volunteer Management Handbook, From the Top Down - UK Edition (energize Inc., 2015), and writes regularly for Third Sector magazine and his own blog. Mike LockeMike Locke is Honorary Research Fellow with the Centre for Philanthropy, University of Kent, and has worked as a volunteer, researcher and writer, teacher and consultant with voluntary organisations since getting involved in community organisations in the North Kensington area of London in the 1970s. At University of East London he developed teaching and research on voluntary organisations and volunteering, and was joint founder of the Institute for Volunteering Research with Volunteering England. At Volunteering England and the National Council for Voluntary Organisations (NCVO), he led on policy and management for volunteering. His research has focused largely on policy analyses and evaluations concerning the voluntary and community organisations and has produced numerous research reports, articles and conference papers.Mike has been engaged as a trustee and committee member for numerous organisations, notably as Vice Chair of Volunteer Centre Kensington & Chelsea and as Chair of the Greater London region of Riding for the Disabled Association.Dr Eddy HoggDr Eddy Hogg is Lecturer in Social Policy at the University of Kent. His research looks at volunteering, charitable giving and public attitudes to the voluntary sector. Recently he has worked on research looking at volunteering across the lifecourse, on volunteering and charitable giving in schools, on youth volunteering, on the value of charity involvement in supporting young people, on attitudes towards charity regulation in England and Wales and, on charity engagement with the Fundraising Regulator. He teaches a range of courses at undergraduate and postgraduate levels on the voluntary sector and volunteering.Eddy speaks regularly at events for volunteer managers, sharing the research findings and exploring how these can translate into volunteer management practice. These include events organised by the National Council of Voluntary Organisations, the Association of Volunteer Managers and the Sports Volunteering Research Network.Rick LynchRick is a Seattle-based management consultant and Principal Consultant of Lynch Associates with a variety of clients in the US, Canada, the UK, Ireland, Australia Singapore, Portugal, Russia and Brazil. Each year Rick speaks at approximately 100 workshops, conventions and conferences across the world.He is co-author of The Complete Volunteer Management Handbook and Keeping Volunteers.

‘This book provides extensive guidance on effective volunteer management, matching people to the right roles and creating an effective volunteering strategy. It is a valuable resource for everyone who works in this hugely significant aspect of our lives.’ Baroness Grey-Thompson, DBE, DL [from the Foreword] ; ‘A valuable source of information for anyone seeking to empower and support volunteers through effective management, enablement and support. The book is well researched, clearly presented and easy to navigate quickly.’ Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service