Accountability Under Fire

Kate Adams has a rare insider perspective on leadership across both the commercial and non-profit worlds. She has consulted with some of the world’s biggest corporations, and held senior leadership positions in non-profits such as Comic Relief. She is currently a Non-Executive Director at ParalympicsGB and co-host of the podcast ‘Seat for Society’.

• Foreword by Martha Lane Fox xiiiIntroduction 1Part One: Shifting Expectations 71 A New Era for Chief Executives 92 Why Society Now Expects More from Business 273 What It Means for the Board of Directors 41Part Two: The Accountability Ladder – Five Approaches Businesses Take 59Introducing the Accountability Ladder 604 Reactive 675 Compliance- focused 776 Vigilant 877 Proactive Pioneers 978 DNA 109Climbing the Ladder 121Part Three: The WHO and HOW of Accountability 1259 Why Stakeholders Matter to Accountability 12710 Creating Your Accountability Map 14111 Managing Conflict and Boundaries 161Part Four: Scaling Accountability – The Role of Leadership 17312 Leading Within a System 17513 Leading Others 18314 Leading Yourself 201Conclusion: The Road Ahead – Accountability and AI 221Appendix 227Further Reading 231Acknowledgements 235Notes 239Index 257About the Author 263