Tourism Destination Quality

Attributes and Dimensions

AvArthur Seakhoa-King,Marcjanna M Augustyn

Inbunden, Engelska, 2020

1 176 kr

Beställningsvara. Skickas inom 5-8 vardagar. Fri frakt över 249 kr.

Beskrivning

Tourism Destination Quality: Attributes and Dimensions presents new research on tourism destination quality. It is based on results from the first major empirical study (the TDQ study) that examined what tourists associate with tourism destination quality. It explains why respondents strongly associate attributes and dimensions identified in the TDQ study with destination quality. The book critically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality. To illustrate the applicability and varying importance of dimensions established in the empirical study, case studies of actual tourism destinations are also presented. The empirical evidence provided in this book demonstrates that tourists view destination quality holistically and from the ‘quality of opportunity perspective’ in terms of conformance to tourists’ requirements, which are conditions suitable for pursuing tourist activities and interests. Future directions for research are provided, as well as a diagnostic tool for tourism destination managers and planners. This has been designed to help identify strategic quality improvement areas and to enable competition based on quality in various tourism destination contexts.

Produktinformation

Utgivningsdatum:2020-11-27
Mått:152 x 229 x 20 mm
Vikt:564 g
Format:Inbunden
Språk:Engelska
Antal sidor:300
Förlag:Emerald Publishing Limited
ISBN:9781839095597

Utforska kategorier

Servicesektorn inom Ekonomi och Ledarskap

Mer om författaren

Arthur Seakhoa-King is an Associate Professor and Director of Academic Affairs at The Mohammed bin Rashid School of Government, Dubai, UAE. He is a member of the Member Relations Committee for the Accreditation Council for Business Schools and Programs (USA).Marcjanna M Augustyn is Professor of Management at Bournemouth University Business School, Bournemouth University, UK. She is co-editor of Tourism in the New Europe: Perspectives on SME Policies and Practices (with Rhodri Thomas, 2006).Peter Mason is Visiting Professor of Tourism at London South Bank University, UK and also has a fractional position as Senior Lecturer at London Metropolitan University. He is author of Tourism Impacts, Planning and Management, Fourth Edition (2020).

Innehållsförteckning

Chapter 1. IntroductionChapter 2. Approaches To Conceptualising And Measuring QualityChapter 3. Conceptualising And Measuring Quality In TourismChapter 4. Methodology Of The TDQ StudyChapter 5. Findings Of The Qualitative Phase Of The TDQ StudyChapter 6. Findings Of The Quantitative Phase Of The TDQ StudyChapter 7. Discussion Of The TDQ Study’s FindingsChapter 8. Conclusions And Recommendations