Christopher Foote was a consultant physician in General Medicine with a particular interest in the care of the elderly. He is currently an independent consultant in integrated care systems, having spent 15 years in their development. Christine Stanners trained and practiced as a hospital social worker. She became a manager in the voluntary sector and was project manager of the integrated care system for older people described in the book. She is currently involved in locality development.

Highly Commended in the Public Health category of the 2003 BMA Medical Book Competition.`The book is also helpfully laid out. `Signposts' in right hand margins link issues discussed in different parts of the book. Each chapter has a short summary of contents at the start, an overview at the end and `headline points'- short bullet points designed to reinforce key messages in the reader's mind. The end of each chapter also includes references and further suggested reading…This book will repay study by anyone involved in planning or delivering services for older people- particularly those working to try to implement `joined up' services. From this perspective, the book is genuinely inspirational. It shows how much can be achieved by working in this way and -more importantly- how it was done.'

• Foreword. Preface: Introducing Emily. 1. The Roots of Discrimination. 2. Systems 3. Implementation Models. 4. Getting to Know the Older Person: Assessment. 5. Crisis, Risk and Chronic Disease Management 6. Putting it in Place: Some solutions. 7. Connecting Places: Applying information technology 8. Involving the Users 9. Evaluating an Integrated Care System 10.Levers and Tools for Developing an Integrated Care System. 11. The New Professionals. 12. Changing Places: The way ahead for the care of older people. 13. End of Life. Epilogue: The New Emily. Appendices. References. Index.

Christopher Foote was a consultant physician in General Medicine with a particular interest in the care of the elderly. He is currently an independent consultant in integrated care systems, having spent 15 years in their development. Christine Stanners trained and practiced as a hospital social worker. She became a manager in the voluntary sector and was project manager of the integrated care system for older people described in the book. She is currently involved in locality development.

Highly Commended in the Public Health category of the 2003 BMA Medical Book Competition.`The book is also helpfully laid out. `Signposts' in right hand margins link issues discussed in different parts of the book. Each chapter has a short summary of contents at the start, an overview at the end and `headline points'- short bullet points designed to reinforce key messages in the reader's mind. The end of each chapter also includes references and further suggested reading…This book will repay study by anyone involved in planning or delivering services for older people- particularly those working to try to implement `joined up' services. From this perspective, the book is genuinely inspirational. It shows how much can be achieved by working in this way and -more importantly- how it was done.'

• Foreword. Preface: Introducing Emily. 1. The Roots of Discrimination. 2. Systems 3. Implementation Models. 4. Getting to Know the Older Person: Assessment. 5. Crisis, Risk and Chronic Disease Management 6. Putting it in Place: Some solutions. 7. Connecting Places: Applying information technology 8. Involving the Users 9. Evaluating an Integrated Care System 10.Levers and Tools for Developing an Integrated Care System. 11. The New Professionals. 12. Changing Places: The way ahead for the care of older people. 13. End of Life. Epilogue: The New Emily. Appendices. References. Index.

Christopher Foote was a consultant physician in General Medicine with a particular interest in the care of the elderly. He is currently an independent consultant in integrated care systems, having spent 15 years in their development. Christine Stanners trained and practiced as a hospital social worker. She became a manager in the voluntary sector and was project manager of the integrated care system for older people described in the book. She is currently involved in locality development.

Highly Commended in the Public Health category of the 2003 BMA Medical Book Competition.`The book is also helpfully laid out. `Signposts' in right hand margins link issues discussed in different parts of the book. Each chapter has a short summary of contents at the start, an overview at the end and `headline points'- short bullet points designed to reinforce key messages in the reader's mind. The end of each chapter also includes references and further suggested reading…This book will repay study by anyone involved in planning or delivering services for older people- particularly those working to try to implement `joined up' services. From this perspective, the book is genuinely inspirational. It shows how much can be achieved by working in this way and -more importantly- how it was done.'

• Foreword. Preface: Introducing Emily. 1. The Roots of Discrimination. 2. Systems 3. Implementation Models. 4. Getting to Know the Older Person: Assessment. 5. Crisis, Risk and Chronic Disease Management 6. Putting it in Place: Some solutions. 7. Connecting Places: Applying information technology 8. Involving the Users 9. Evaluating an Integrated Care System 10.Levers and Tools for Developing an Integrated Care System. 11. The New Professionals. 12. Changing Places: The way ahead for the care of older people. 13. End of Life. Epilogue: The New Emily. Appendices. References. Index.