Jane Aldgate OBE is Professor Emerita at the Open University and Honorary Professorial Fellow at the University of Edinburgh. She has researched and published extensively on social work and child welfare, both nationally and internationally. Lynne Healy is Professor at the University of Connecticut School of Social Work, USA, and Director of the School's Center for International Social Work Studies. She teaches courses in administration and non-profit management, ethics, and international social work, and has published extensively in these areas. Barris Malcolm is Associate Professor at the University of Connecticut School of Social Work where he teaches courses in administration, non-profit management and social policy. His other academic interests include benefit-cost analysis, substance abuse, cross-cultural research involving minorities, and international social issues. Barbara Pine is Professor Emerita at the University of Connecticut School of Social Work where her teaching and research were in three main areas: social work administration, child welfare, and professional ethics. She has consulted and published extensively in child welfare policy, program, and practice. Wendy Rose is an academic at The Open University, working on national and international research and development child welfare projects, and a former policy maker in the Department of Health. She has published widely. Janet Seden is Senior Lecturer in the Faculty of Health and Social Care at The Open University. She has worked as a probation officer, a children and families field social worker, and as a social worker/manager in a family centre.

This is a timely book, useful to students and practitioners who are interested in social work management.

• Acknowledgements. Introduction. Jane Aldgate and Barbara A. Pine. 1. Looking Backward, Looking Forward: Current Trends in Human Services Management. John Harris, University of Warwick, UK. 2. New Leadership for the Human Services: Involving and Empowering Staff through Participatory Management. Barbara A. Pine and Lynne M. Healy, University of Connecticut, US. 3. Improving Performance in Social Work through Positive Approaches to Managing Change. Julie Barnes, Independent Social Care Consultant, UK. 4. Ethical Issues for Social Work and Social Care Managers. Lynne M. Healy and Barbara A. Pine. 5. Managing across Interagency Boundaries: A Learning Agenda for Change. Vivien Martin, University of Brighton, UK. 6. Managing Diversity in Social Service Settings. Barris Malcolm, University of Connecticut, US. 7. Liability and Safety Issues in Human Services Management. Robert G. Madden, St Joseph College, US. 8. Managing Care Environments: Reflections from Research and Practice. Jill Reynolds and Sheila Peace, The Open University, UK. 9. Active Service-User Involvement in Human Services: Lessons from Practice. Janet Seden, The Open University, UK and Trish Ross, Nottinghamshire County Council, UK. 10. The Impact of New Technology: Implications for Social Work and Social Care Managers. Myron E. Weiner University of Connecticut, US and Peter Petrella, University of Connecticut/Connecticut Department of Social Services, US. 11. Managing Diverse Sources of Funding. Mark Ezell, University of Kansas, US. 12. From Policy Visions to Practice Realities: The Pivotal Role of Service Managers in Implementation. Wendy Rose, Jane Aldgate and Julie Barnes. References. Contributors. Subject Index. Author Index.

Jane Aldgate OBE is Professor Emerita at the Open University and Honorary Professorial Fellow at the University of Edinburgh. She has researched and published extensively on social work and child welfare, both nationally and internationally. Lynne Healy is Professor at the University of Connecticut School of Social Work, USA, and Director of the School's Center for International Social Work Studies. She teaches courses in administration and non-profit management, ethics, and international social work, and has published extensively in these areas. Barris Malcolm is Associate Professor at the University of Connecticut School of Social Work where he teaches courses in administration, non-profit management and social policy. His other academic interests include benefit-cost analysis, substance abuse, cross-cultural research involving minorities, and international social issues. Barbara Pine is Professor Emerita at the University of Connecticut School of Social Work where her teaching and research were in three main areas: social work administration, child welfare, and professional ethics. She has consulted and published extensively in child welfare policy, program, and practice. Wendy Rose is an academic at The Open University, working on national and international research and development child welfare projects, and a former policy maker in the Department of Health. She has published widely. Janet Seden is Senior Lecturer in the Faculty of Health and Social Care at The Open University. She has worked as a probation officer, a children and families field social worker, and as a social worker/manager in a family centre.

This is a timely book, useful to students and practitioners who are interested in social work management.

• Acknowledgements. Introduction. Jane Aldgate and Barbara A. Pine. 1. Looking Backward, Looking Forward: Current Trends in Human Services Management. John Harris, University of Warwick, UK. 2. New Leadership for the Human Services: Involving and Empowering Staff through Participatory Management. Barbara A. Pine and Lynne M. Healy, University of Connecticut, US. 3. Improving Performance in Social Work through Positive Approaches to Managing Change. Julie Barnes, Independent Social Care Consultant, UK. 4. Ethical Issues for Social Work and Social Care Managers. Lynne M. Healy and Barbara A. Pine. 5. Managing across Interagency Boundaries: A Learning Agenda for Change. Vivien Martin, University of Brighton, UK. 6. Managing Diversity in Social Service Settings. Barris Malcolm, University of Connecticut, US. 7. Liability and Safety Issues in Human Services Management. Robert G. Madden, St Joseph College, US. 8. Managing Care Environments: Reflections from Research and Practice. Jill Reynolds and Sheila Peace, The Open University, UK. 9. Active Service-User Involvement in Human Services: Lessons from Practice. Janet Seden, The Open University, UK and Trish Ross, Nottinghamshire County Council, UK. 10. The Impact of New Technology: Implications for Social Work and Social Care Managers. Myron E. Weiner University of Connecticut, US and Peter Petrella, University of Connecticut/Connecticut Department of Social Services, US. 11. Managing Diverse Sources of Funding. Mark Ezell, University of Kansas, US. 12. From Policy Visions to Practice Realities: The Pivotal Role of Service Managers in Implementation. Wendy Rose, Jane Aldgate and Julie Barnes. References. Contributors. Subject Index. Author Index.

Jane Aldgate OBE is Professor Emerita at the Open University and Honorary Professorial Fellow at the University of Edinburgh. She has researched and published extensively on social work and child welfare, both nationally and internationally. Lynne Healy is Professor at the University of Connecticut School of Social Work, USA, and Director of the School's Center for International Social Work Studies. She teaches courses in administration and non-profit management, ethics, and international social work, and has published extensively in these areas. Barris Malcolm is Associate Professor at the University of Connecticut School of Social Work where he teaches courses in administration, non-profit management and social policy. His other academic interests include benefit-cost analysis, substance abuse, cross-cultural research involving minorities, and international social issues. Barbara Pine is Professor Emerita at the University of Connecticut School of Social Work where her teaching and research were in three main areas: social work administration, child welfare, and professional ethics. She has consulted and published extensively in child welfare policy, program, and practice. Wendy Rose is an academic at The Open University, working on national and international research and development child welfare projects, and a former policy maker in the Department of Health. She has published widely. Janet Seden is Senior Lecturer in the Faculty of Health and Social Care at The Open University. She has worked as a probation officer, a children and families field social worker, and as a social worker/manager in a family centre.

This is a timely book, useful to students and practitioners who are interested in social work management.

• Acknowledgements. Introduction. Jane Aldgate and Barbara A. Pine. 1. Looking Backward, Looking Forward: Current Trends in Human Services Management. John Harris, University of Warwick, UK. 2. New Leadership for the Human Services: Involving and Empowering Staff through Participatory Management. Barbara A. Pine and Lynne M. Healy, University of Connecticut, US. 3. Improving Performance in Social Work through Positive Approaches to Managing Change. Julie Barnes, Independent Social Care Consultant, UK. 4. Ethical Issues for Social Work and Social Care Managers. Lynne M. Healy and Barbara A. Pine. 5. Managing across Interagency Boundaries: A Learning Agenda for Change. Vivien Martin, University of Brighton, UK. 6. Managing Diversity in Social Service Settings. Barris Malcolm, University of Connecticut, US. 7. Liability and Safety Issues in Human Services Management. Robert G. Madden, St Joseph College, US. 8. Managing Care Environments: Reflections from Research and Practice. Jill Reynolds and Sheila Peace, The Open University, UK. 9. Active Service-User Involvement in Human Services: Lessons from Practice. Janet Seden, The Open University, UK and Trish Ross, Nottinghamshire County Council, UK. 10. The Impact of New Technology: Implications for Social Work and Social Care Managers. Myron E. Weiner University of Connecticut, US and Peter Petrella, University of Connecticut/Connecticut Department of Social Services, US. 11. Managing Diverse Sources of Funding. Mark Ezell, University of Kansas, US. 12. From Policy Visions to Practice Realities: The Pivotal Role of Service Managers in Implementation. Wendy Rose, Jane Aldgate and Julie Barnes. References. Contributors. Subject Index. Author Index.