Daoud Aït-Kadi is Professor at Laval University, Canada and a member of CIRRELT. His research concerns reliability/maintenance, lifecycle engineering, production management and reverse logistics. He is a resident member of Hassan II Academy of Science and Technology in Morocco.Marc Chouinard is researcher at Laval University, Canada and a member of CIRRELT. His research focuses on the design and management of logistic networks, reverse logistics and sustainable development.Suzanne Marcotte is Professor at l'Ecole des sciences de la gestion at UQAM in Montréal, Canada and a member of CIRRELT. Her main areas of research are reverse logistics, and factory design and construction.Diane Riopel is Professor at Ecole polytechnique de Montréal, Canada and a member of CIRRELT. Her main areas of research are reverse logistics, storage and handling.

• Introduction ixI.1. Bibliography xvChapter 1. Logistics Challenges 11.1. Introduction 11.2. Forward supply chain 21.3. Higher, further, bigger 51.4. Nothing is lost, nothing is created, everything goes somewhere 141.5. Nothing goes well anymore 191.6. Conclusion 271.7. Bibliography 28Chapter 2. Reverse Logistics Engineering 352.1. Introduction 352.2. Definition 362.3. Types of returns 382.4. Generic process 392.5. Shipping or redistribution system 742.6. Information system 772.7. Coordinating 802.8. Performance measurement 832.9. Conclusion 862.10. Bibliography 87Chapter 3. Ecodesign 893.1. Introduction 893.2. Sustainable development 913.3. Ecodesign 963.4. Ecodesign approach within companies 1063.5. Conclusion 1243.6. Bibliography 125Chapter 4. Value Loops 1294.1. Network design and management integrating reverse logistics 1334.2. Definition of the value 1524.3. Monitoring and control of the value on the life cycle 1724.4. Partnership 1854.5. Conclusion 1964.6. Bibliography 197Conclusion 213Index 215

Daoud Aït-Kadi is Professor at Laval University, Canada and a member of CIRRELT. His research concerns reliability/maintenance, lifecycle engineering, production management and reverse logistics. He is a resident member of Hassan II Academy of Science and Technology in Morocco.Marc Chouinard is researcher at Laval University, Canada and a member of CIRRELT. His research focuses on the design and management of logistic networks, reverse logistics and sustainable development.Suzanne Marcotte is Professor at l'Ecole des sciences de la gestion at UQAM in Montréal, Canada and a member of CIRRELT. Her main areas of research are reverse logistics, and factory design and construction.Diane Riopel is Professor at Ecole polytechnique de Montréal, Canada and a member of CIRRELT. Her main areas of research are reverse logistics, storage and handling.

• Introduction ixI.1. Bibliography xvChapter 1. Logistics Challenges 11.1. Introduction 11.2. Forward supply chain 21.3. Higher, further, bigger 51.4. Nothing is lost, nothing is created, everything goes somewhere 141.5. Nothing goes well anymore 191.6. Conclusion 271.7. Bibliography 28Chapter 2. Reverse Logistics Engineering 352.1. Introduction 352.2. Definition 362.3. Types of returns 382.4. Generic process 392.5. Shipping or redistribution system 742.6. Information system 772.7. Coordinating 802.8. Performance measurement 832.9. Conclusion 862.10. Bibliography 87Chapter 3. Ecodesign 893.1. Introduction 893.2. Sustainable development 913.3. Ecodesign 963.4. Ecodesign approach within companies 1063.5. Conclusion 1243.6. Bibliography 125Chapter 4. Value Loops 1294.1. Network design and management integrating reverse logistics 1334.2. Definition of the value 1524.3. Monitoring and control of the value on the life cycle 1724.4. Partnership 1854.5. Conclusion 1964.6. Bibliography 197Conclusion 213Index 215

Daoud Aït-Kadi is Professor at Laval University, Canada and a member of CIRRELT. His research concerns reliability/maintenance, lifecycle engineering, production management and reverse logistics. He is a resident member of Hassan II Academy of Science and Technology in Morocco.Marc Chouinard is researcher at Laval University, Canada and a member of CIRRELT. His research focuses on the design and management of logistic networks, reverse logistics and sustainable development.Suzanne Marcotte is Professor at l'Ecole des sciences de la gestion at UQAM in Montréal, Canada and a member of CIRRELT. Her main areas of research are reverse logistics, and factory design and construction.Diane Riopel is Professor at Ecole polytechnique de Montréal, Canada and a member of CIRRELT. Her main areas of research are reverse logistics, storage and handling.

• Introduction ixI.1. Bibliography xvChapter 1. Logistics Challenges 11.1. Introduction 11.2. Forward supply chain 21.3. Higher, further, bigger 51.4. Nothing is lost, nothing is created, everything goes somewhere 141.5. Nothing goes well anymore 191.6. Conclusion 271.7. Bibliography 28Chapter 2. Reverse Logistics Engineering 352.1. Introduction 352.2. Definition 362.3. Types of returns 382.4. Generic process 392.5. Shipping or redistribution system 742.6. Information system 772.7. Coordinating 802.8. Performance measurement 832.9. Conclusion 862.10. Bibliography 87Chapter 3. Ecodesign 893.1. Introduction 893.2. Sustainable development 913.3. Ecodesign 963.4. Ecodesign approach within companies 1063.5. Conclusion 1243.6. Bibliography 125Chapter 4. Value Loops 1294.1. Network design and management integrating reverse logistics 1334.2. Definition of the value 1524.3. Monitoring and control of the value on the life cycle 1724.4. Partnership 1854.5. Conclusion 1964.6. Bibliography 197Conclusion 213Index 215