This book is about that idea and how it can be used to develop consistency across shifts in residential and health settings. It demonstrates that passing information productively from one shift to another is not about the information itself, but about the context in which the passing takes place.

This book is about that idea and how it can be used to develop consistency across shifts in residential and health settings. It demonstrates that passing information productively from one shift to another is not about the information itself, but about the context in which the passing takes place.