Human Error - by Design?

SIMON BENNETT is the Director of the distance learning MSc in Risk, Crisis and Disaster Management at the Department of Criminology (formerly the Scarman Centre), University of Leicester, UK. His research interests include the socio-technical aspects of technological failure and symbolic loading.

'Invaluable... a well-written piece of specialist research.' - Dr. Michael Reddy, Chairman of Independent Counselling and Advisory Services Limited '[Simon] Bennett has put together an interesting set of arguments .. This book [will] have a relevance to a broad, multidisciplinary readership.' - Professor Dennis Smith, Sheffield University Business School, UK 'It makes interesting reading for pilots and lay persons concerned about the human factors element of aircraft accidents.' - First Officer Peter Griffiths, Boeing 737 Pilot

• PART 1: INTRODUCTION Structure and Method Received Wisdom The Challenge A Systemic Approach to Understanding 'Human Error' PART 2: CASE STUDIES Introduction The Convair B-58 Accident The de Havilland Comet 1 Accident The Munich Air Disaster The Air Canada 'Super 63' Disaster The Trident Disaster The MALEV Mystery Conclusion PART 3: DISCUSSION AND CONCLUSIONS The B-58 Hustler Accident The Comet 1 Accident The Munich Air Disaster The Air Canada DC-8 Disaster The Trident Disaster The MALEV Reforms Conclusions