Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the WorldRobert L. Shook, C. Britt Beemer E-bok2008525 kr
Doing Business by the Good Book: 52 Lessons on Success Straight from the BibleRobert L. Shook, David L. StewardInbunden, 2004448 kr
Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the WorldRobert L. Shook, C. Britt Beemer E-bok2008525 kr
Doing Business by the Good Book: 52 Lessons on Success Straight from the BibleRobert L. Shook, David L. StewardInbunden, 2004448 kr