Expertise at Work

Marie-Line Germain is an award-winning Professor of Human Resources and Leadership at Western Carolina University, USA.  Her research and publications focus on employee expertise, mental health in the workplace, and dysfunctional leadership behaviors. She is a Fulbright grant recipient and has extensive experience as a human resource consultant.Robin S. Grenier is Associate Professor of Adult Learning in the Neag School of Education at the University of Connecticut, USA. Her research focuses on informal and experiential learning, expertise redevelopment, and qualitative inquiry. She works with cultural institutions in the US and abroad to develop public outreach, adult audience programming, and staff training.

• 1. ​Introduction.- 2. Concepts Related to Expertise.- 3. Forms of Expertise.- 4. Accessing Expert Knowledge.- 5. Expertise in Sports.- 6. For-profit and Non-profit Organizations' Recruitment of Experts.- 7. Valuing the Expertise of HRD Professionals Despite the Emergence of Artificial Intelligence.- 8. Expertise for the Future: A New Challenge ffor Education.- 9. Military Veteran Expertise in the Civilian Workplace.- 10. Identifying and Measuring Expertise.- 11. Adaptive Expertise for Dynamic Environments.- 12. The Role of Artificial Intelligence in Expertise.- 13. Preparing for the Future of Work: Developing Expertise with Technology and Innovation.- 14. Conclusion.