Shaping the Digital Future Through Innovation and Practice

This book is the fourth volume of proceedings from the 19th International Conference on Wirtschaftsinformatik held in Würzburg, Germany, in 2024.In the context of the global trend toward digitalization, it presents the results of innovative, high-quality research in the field of information systems and digital transformation. The book covers a broad range of topics, including smart cities, digital government, service innovation and practice-track contributions, each of which has and will continue to have significant impacts on companies, individuals and societies alike.