This book reports state-of-the-art results in IT Service and Business Innovation in both printed and electronic form. Studies in Computation Intelligence (SCI) has grown into the most comprehensive computational intelligence research forum available in the world. This book publishes original papers on both theory and practice that address foundations, state-of-the-art problems and solutions, and crucial challenges.

This book reports state-of-the-art results in IT Service and Business Innovation in both printed and electronic form. Studies in Computation Intelligence (SCI) has grown into the most comprehensive computational intelligence research forum available in the world. This book publishes original papers on both theory and practice that address foundations, state-of-the-art problems and solutions, and crucial challenges.