Ben Vinod is a consultant in the travel industry and advisory networks. He served as Senior Vice President and Chief Scientist at Sabre (2008–2020), Vice President of Airlines Solutions (2004-2007) and Vice President of Pricing, Yield Management, and Reservations Inventory Control at American Airlines Decision Technologies (1993–1999), focused on innovation and thought leadership to pioneer advanced solutions across the value chain for travel suppliers and intermediaries. At Sabre he initiated the Sabre Innovation Hub and created the Artificial Intelligence Special Interest Group and AI Newsletter to accelerate adoption of AI and Machine Learning methods. He has published over 60 articles in academic and trade journals, is a member of AGIFORS, and serves on the editorial board of the Journal of Revenue and Pricing Management. He is the author of three books; The Evolution of Yield Management in the Airline Industry: Origins to the Last Frontier (Springer, 2021), Revenue Management in the Lodging Industry: Origins to the Last Frontier (Springer 2022), Mastering the Travel Intermediaries: Origins and Future of Global Distribution Systems, Travel Management Companies and Online Travel Agencies (Springer 2024) and served as editor for Artificial Intelligence and Machine Learning in the Travel Industry: Simplifying Complex Decision Making (Palgrave-Macmillan, 2023).

• An Introduction to Airline Retailing.- Categories of Core Ancillary Revenue Streams.- The Endowment Effect, Customer Angst, and Supplier Trust.- The Value Proposition of Revenue Management.- The Transition from Revenue Management to Offer Management.- Airline Controlled Offer and Order Management.- Offers Beyond Airline Products and Services.- Airline Pricing: Fare Products, Ancillaries, and Amenities.- Changes in the Distribution Landscape with New Distribution Capability (NDC).- Mayhem Redefined: The Hybrid State and Evolving Business Landscape with NDC.- Hotel Distribution.- Classless Revenue Management.- Corporate Travel.- Payments.- Predictive Modeling and Algorithmic Collusion.- Building Blocks for Successful Airline Retailing.- Artificial Intelligence: Origins, Current State, and Impact on Travel.- Future State and Gaining a Competitive Edge.

Ben Vinod is a consultant in the travel industry and advisory networks. He served as Senior Vice President and Chief Scientist at Sabre (2008–2020), Vice President of Airlines Solutions (2004-2007) and Vice President of Pricing, Yield Management, and Reservations Inventory Control at American Airlines Decision Technologies (1993–1999), focused on innovation and thought leadership to pioneer advanced solutions across the value chain for travel suppliers and intermediaries. At Sabre he initiated the Sabre Innovation Hub and created the Artificial Intelligence Special Interest Group and AI Newsletter to accelerate adoption of AI and Machine Learning methods. He has published over 60 articles in academic and trade journals, is a member of AGIFORS, and serves on the editorial board of the Journal of Revenue and Pricing Management. He is the author of three books; The Evolution of Yield Management in the Airline Industry: Origins to the Last Frontier (Springer, 2021), Revenue Management in the Lodging Industry: Origins to the Last Frontier (Springer 2022), Mastering the Travel Intermediaries: Origins and Future of Global Distribution Systems, Travel Management Companies and Online Travel Agencies (Springer 2024) and served as editor for Artificial Intelligence and Machine Learning in the Travel Industry: Simplifying Complex Decision Making (Palgrave-Macmillan, 2023).

• An Introduction to Airline Retailing.- Categories of Core Ancillary Revenue Streams.- The Endowment Effect, Customer Angst, and Supplier Trust.- The Value Proposition of Revenue Management.- The Transition from Revenue Management to Offer Management.- Airline Controlled Offer and Order Management.- Offers Beyond Airline Products and Services.- Airline Pricing: Fare Products, Ancillaries, and Amenities.- Changes in the Distribution Landscape with New Distribution Capability (NDC).- Mayhem Redefined: The Hybrid State and Evolving Business Landscape with NDC.- Hotel Distribution.- Classless Revenue Management.- Corporate Travel.- Payments.- Predictive Modeling and Algorithmic Collusion.- Building Blocks for Successful Airline Retailing.- Artificial Intelligence: Origins, Current State, and Impact on Travel.- Future State and Gaining a Competitive Edge.