Enterprise Governance and Management

Jan L. G. Dietz is Emeritus Professor at Delft University of Technology, and Visiting Professor at the University of Lisbon and the Czech Technical University in Prague. He is the spiritual father of DEMO (Design & Engineering Methodology for Organisations), one of the founders of the Enterprise Engineering Institute, and the founder of the Ciao! Enterprise Engineering Network. His academic work has always focused on applying research outcomes in practice. Hans B. F. Mulder is an entrepreneur and founder of Viagroep nv, Research Director at the Standish Group, Executive Professor at the Antwerp Management School and lecturer at the Police Academy of the Netherlands. He is regularly engaged as an IT expert when conflicts between companies need to be resolved in or out of court, such as participating in arbitration, mediation and expert reports.

• Part I. Introduction.- Chapter 1. Introduction to Enterprise Engineering.- Chapter 2. Introduction to Enterprise Management.- Chapter 3. Introduction to Enterprise Governance.- Part II. Theories.- Chapter 4. The Enterprise Engineering Theories.- Chapter 5. The EE Assignment Theory.- Chapter 6. The EE Delegation Theory.- Chapter 7. The EE Transaction Cost Theory.- Chapter 8. The EE Governance & Management Theory.- Part III. Applications.- Chapter 9.The DEMO Methodology.- Chapter 10. Exercise: British Post Office.- Chapter 11.Exercise: Semco and Netflix.- Chapter 12. Real-life Cases.