Knowledge Management in Electronic Government

5th IFIP International Working Conference, KMGov 2004, Krems, Austria, May 17-19, 2004, Proceedings

AvMaria A. Wimmer

Häftad, Engelska, 2004

Del i serien Lecture Notes in Computer Science

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Beskrivning

This book constitutes the refereed proceedings of the 5th IFIP International Working Conference on Knowledge Management in Electronic Government, KMGov 2004, held in Krems, Austria in May 2004. The 34 revised full papers presented were carefully reviewed and selected for publication. The papers are organized in topical sections on KM concepts and methodologies, strategies to implement KM in the public sector, knowledge ontologies and structuring concepts for public administration, technologies for KM support in public administrations, requirements engineering for KM, representing legal and procedural knowledge, KM support for democratic processes and citizen participation, and examples of KM in public administrations and case studies.

Produktinformation

Utgivningsdatum:2004-05-06
Mått:155 x 233 x 20 mm
Vikt:546 g
Format:Häftad
Språk:Engelska
Serie:Lecture Notes in Computer Science
Antal sidor:328
Upplaga:2004
Förlag:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN:9783540220022

Utforska kategorier

Centralt styre och förvaltning inom Samhälle och politik
Databaser inom Data och IT

Innehållsförteckning

KM Concepts and Methodologies.- Knowledge Management for E-service-Delivery – A Conceptual Approach within E-government.- The Role of Knowledge Mapping in Electronic Government.- Strategies to Implement KM in the Public Sector.- Reconceptualising Government in the New E-Ra.- Business Models and Governance Strategy of Policy Knowledge Service for National Knowledge Management.- Knowledge Management in Delivering Customer Oriented Services in Public Sector.- Intercultural E-government.- Bürgerzufriedenheit mit Portalen der öffentlichen Verwaltung – Ergebnisse einer Untersuchung über Zufriedenheitsmodelle und Vertrauensfragen im E-government.- Analysis of Best Practice Policy and Benchmarking Behavior for Government Knowledge Management.- Rewarding Quality and Innovation: Awards, Charters, and International Standards as Catalysts for Change.- Knowledge Ontologies and Structuring Concepts for Public Administration.- Model of Experience for Public Organisations with Staff Mobility.- The Governance Enterprise Architecture (GEA) High-Level Object Model.- Retrieving Knowledge in E-government: The Prospects of Ontology for Regulatory Domain Record Keeping Systems.- Ontology-Enabled E-gov Service Configuration: An Overview of the OntoGov Project.- Simple Life-Events Ontology in SU(M)O-KIF.- Technologies for KM Support in Public Administrations.- Knowledge Management and Modelling in Health Care Organizations: The Standard Operating Procedures.- Architecture of an Active Life-Event Portal: A Knowledge-Based Approach.- Metadata Repository Support for Legacy Knowledge Discovery in Public Administrations.- Requirements Engineering for KM.- Knowledge Elicitation and Modeling for E-government.- Designing a Brokerage Platform for the Delivery of E-government Services to thePublic.- How to Develop E-government: The Italian Case.- Modeling the Penetration of the Information Society Paradigm.- Representing (Legal/Procedural) Knowledge.- Formal Models for a Legislative Grammar. Explicit Text Amendment.- The Legal Atlas ©: Map-Based Navigation and Accessibility of Legal Knowledge Sources.- E-CRIME System: A Knowledge Management Application in Public Administration.- KM Support for Democratic Processes and Citizen Participation.- Designing Participatory Processes.- Developing a Collaborative Learning Support System for a Natural Protected Area.- Learning to Become an E-citizen: The European and Italian Policies.- Examples of KM in Public Administrations and Case Studies.- Organizational Factors Affecting Knowledge Sharing Capabilities in E-government: An Empirical Study.- Knowledge Sharing and Creation: The Bricks and Mortar of Intra-organisational Co-operation within a Scottish Local Authority.- PETALE: Case Study of a Knowledge Reengineering Project.- The U.S. vs. Fiber Materials, Inc.:.- Research in Progress.- E-government: A Catalyst to Good Governance in China.- Priming E-governance for Quality of Growth.- A Framework for Developing Local E-government.