Corporate Performance Management

ARIS in Practice

Inbunden, Engelska, 2006

550 kr

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Beskrivning

Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization.

Produktinformation

Utgivningsdatum:2006-01-17
Mått:155 x 235 x 22 mm
Vikt:606 g
Format:Inbunden
Språk:Engelska
Antal sidor:275
Upplaga:2006
Förlag:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN:9783540307037

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap

Innehållsförteckning

From Process Documentation to Corporate Performance Management.- From Process Documentation to Corporate Performance Management.- Conception and Methodology of Corporate Performance Management Solutions from IDS Scheer.- From Corporate Strategy to Process Performance — What Comes after Business Intelligence?.- Managing of Process Key Performance Indicators as Part of the ARIS Methodology.- Operational, Tool-Supported Corporate Performance Management with the ARIS Process Performance Manager.- Corporate Performance Management in Practice.- Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie.- No Business Intelligence Without Process Intelligence.- Monitoring with Key Performance Indicators at E.ON Bayern AG Sales Service.- Performance Management Based on ITIL in IDS Scheer AG Customer Interaction Center (CIC).- Process Performance Management in Securities Operations at CREDIT SUISSE.- Closing the Cycle — Measuring, Analyzing and Improving Processes, Performance and Workflows in the Insurance Sector.- Performance Management in Power Stations - with openJET, openBMS and ARIS PPM.- More than Figures — Performance Management of HR-Processes at Vodafone Greece.- Corporate Performance Management in Logistics and Procurement — Focused Identification of Weak Points with Supply Chain Controlling.- Continuous Measurement and Analysis of Operations Management Processes — ARIS PPM at E.ON Kernkraft GmbH.- Analysis and Optimization of the Credit Application Process at DaimlerChrysler Bank.- Increasing Customer Satisfaction with Visualized Root-Cause Analysis — CPM Success in the Mass Market at British Telecom.- Monetary Assessment of Performance Management in the Health Care System — Process Cost Analysis at MarienhospitalHerne.- Monitoring ITIL Process Performance at DAB Bank.