Dr. Felix Piazolo is postdoc researcher at the University of Innsbruck and lecturer at several universities in the areas of strategic management, business information systems and innovation processes. He is responsible for a number of national and international research projects in these fields. Additionally he consults organizations on the evaluation. implementation, operation and re-design of business information systems. Dr. Michael Felderer is postdoc researcher at the University of Innsbruck in the area of software engineering and information systems. His main research interests are software quality and requirements engineering. His PhD was awarded the Scientific Prize of the Economic Chamber of Tirol in 2011.

• ERP Future.- ERP Planning Requirements.- Human Interaction with ERP Systems.- ERP Implementation and Integration.- ERP Landscape.- ERP Cost-Benefit Analysis.- Critical Success Factors.- Business Process.- Quality of ERP Systems.- Implementation of Innovative Business Concepts.- Selection and Customization.

Dr. Felix Piazolo is postdoc researcher at the University of Innsbruck and lecturer at several universities in the areas of strategic management, business information systems and innovation processes. He is responsible for a number of national and international research projects in these fields. Additionally he consults organizations on the evaluation. implementation, operation and re-design of business information systems. Dr. Michael Felderer is postdoc researcher at the University of Innsbruck in the area of software engineering and information systems. His main research interests are software quality and requirements engineering. His PhD was awarded the Scientific Prize of the Economic Chamber of Tirol in 2011.

• ERP Future.- ERP Planning Requirements.- Human Interaction with ERP Systems.- ERP Implementation and Integration.- ERP Landscape.- ERP Cost-Benefit Analysis.- Critical Success Factors.- Business Process.- Quality of ERP Systems.- Implementation of Innovative Business Concepts.- Selection and Customization.

Dr. Felix Piazolo is postdoc researcher at the University of Innsbruck and lecturer at several universities in the areas of strategic management, business information systems and innovation processes. He is responsible for a number of national and international research projects in these fields. Additionally he consults organizations on the evaluation. implementation, operation and re-design of business information systems. Dr. Michael Felderer is postdoc researcher at the University of Innsbruck in the area of software engineering and information systems. His main research interests are software quality and requirements engineering. His PhD was awarded the Scientific Prize of the Economic Chamber of Tirol in 2011.

• ERP Future.- ERP Planning Requirements.- Human Interaction with ERP Systems.- ERP Implementation and Integration.- ERP Landscape.- ERP Cost-Benefit Analysis.- Critical Success Factors.- Business Process.- Quality of ERP Systems.- Implementation of Innovative Business Concepts.- Selection and Customization.