Aligning Business Processes and Information Systems

New Approaches to Continuous Quality Engineering

Häftad, Engelska, 2014

556 kr

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Beskrivning

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems’ impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation is extended to operationalize the model. Simulation is a powerful means to predict the mutual quality impact, to compare design alternatives, and to verify them against requirements. The author describes two simulation approaches and discusses interesting insights on their application in practice.

Produktinformation

Utgivningsdatum:2014-07-18
Mått:148 x 210 x 15 mm
Vikt:336 g
Format:Häftad
Språk:Engelska
Antal sidor:233
Upplaga:2014
Förlag:Springer Fachmedien Wiesbaden
ISBN:9783658065171

Utforska kategorier

Programvaruutveckling inom Data och IT
Hårdvara inom Data och IT
Affärsförhandlingar inom Ekonomi och Ledarskap

Mer om författaren

Robert Heinrich is head of the Continuous Quality Engineering research group at Karlsruhe Institute of Technology. He is interested in quality modeling, analysis, and evolution of processes and systems, with a focus on industrial application. This was also the topic of his doctoral thesis created at University of Heidelberg.

Innehållsförteckning

Introduction.- Business Process Quality.- Terms and Deﬁnitions.- Business Process Quality.- Quality Modeling within Business Process Models.- Aligning Business Process Design and Information System Design.- Foundations and Deﬁnitions.- The Order Picking Process and Involved Information System.- Mutual Performance Impact between Business Processes and Information Systems.- Predicting the Mutual Performance Impact between Business Processes and Information Systems.- Extending Palladio by Business Process Simulation Concepts to Enable an Integrated Simulation.- Validation.- Conclusion.- Summary and Future Work.