Capabilities for Data-Driven Service Innovation

Häftad, Engelska, 2020

Del i serien Markt- und Unternehmensentwicklung Markets and Organisations

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Beskrivning

Martin Schymanietz explores dynamic capabilities that help organizations to cope with the challenges and chances of the utilization of data for service provision. Data-driven service innovation provides a fruitful pathway for organizations to extend their current offerings, deepen customer relationships and increase revenues.

Produktinformation

Utgivningsdatum:2020-10-01
Mått:148 x 210 x 14 mm
Vikt:316 g
Format:Häftad
Språk:Engelska
Serie:Markt- und Unternehmensentwicklung Markets and Organisations
Antal sidor:219
Förlag:Springer Fachmedien Wiesbaden
ISBN:9783658316907

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Mer om författaren

Dr. Martin Schymanietz is a postdoctoral researcher at the Friedrich-Alexander University Erlangen-Nürnberg with a focus on the innovation of data-driven service and its characteristics. He received his PhD in economic sciences from Prof. Dr. Kathrin M. Möslein at the Department of Information Systems, Chair of Information Systems – Innovation and Value Creation.

Innehållsförteckning

From the resource-based view to dynamic capabilities.- Dynamic capabilities for service innovation.- Introducing data-driven service innovation.- Identifying actors and challenges.- Exploring actor roles and capabilities.- Towards a dynamic capability framework for data-driven service innovation.