Service Innovation

Novel Ways of Creating Value in Actor Systems

AvMarja Toivonen

Häftad, Engelska, 2018

Del 6 i serien Translational Systems Sciences

1 121 kr

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Beskrivning

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research.

Produktinformation

Utgivningsdatum:2018-06-07
Mått:155 x 235 x 17 mm
Vikt:458 g
Format:Häftad
Språk:Engelska
Serie:Translational Systems Sciences
Antal sidor:281
Förlag:Springer Verlag, Japan
ISBN:9784431566366

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Innehållsförteckning

Preface.- Part 1: Services, Service Systems and Value Co-creation.- 1. Twenty Years of Service Innovation Research.- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation.- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions.- 4. Social Innovations and Its Relationships with Service and System Innovations.- Part 2: Managing Service Innovation.- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension?.- 6. Innovating in Practices.- 7. Innovating Services Through Experiences: An Investigation of Services Cape’s Pivotal Role.- 8. Struggling at the Front Line: ICT and Service Innovation.- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts.- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation.- 10. Innovation in Public Service Systems.- 11. Service Innovation in Industrial Contexts.- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China.- 13. Internationalization as Innovation Driver in Services.