Evaluating Corporate Training: Models and Issues

Häftad, Engelska, 2012

Del i serien Evaluation in Education and Human Services

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Beskrivning

The chapters in the context section are intended to provide the reader with an understanding of the social, organizational, and interpersonal factors that provide background and give meaning to evaluation practice.

Produktinformation

Utgivningsdatum:2012-10-13
Mått:155 x 235 x 22 mm
Vikt:610 g
Format:Häftad
Språk:Engelska
Serie:Evaluation in Education and Human Services
Antal sidor:390
Förlag:Springer
ISBN:9789401060318

Utforska kategorier

Innehållsförteckning

Section I—The Context of Evaluation.- 1 The Changing Context of Practice.- 2 Organizational Strategy and Training Evaluation.- 3 What Stakeholders Want to Know.- 4 The Learning Organization: Implications for Training.- Section II—Models of Evaluation.- 5 The Four Levels of Evaluation.- 6 Level 4 and Beyond: An ROI Model.- 7 Clarifying and Directing Impact Evaluation.- 8 Formative Evaluation.- 9 Assessing Employee Competencies.- 10 The Organizational Action Research Model.- Section III—Issues in Evaluation.- 11 The Ethics of Evaluating Training.- 12 Cultural Dimensions of Evaluation.- 13 Impact of Technology on Training Evaluation.- 14 Design Team Performance: Metrics and the Impact of Technology.- 15 Using Quality to Drive Evaluation: A Case Study.- 16 Certification: Business and Legal Issues.- 17 Lessons from Education.