Communicate as a Professional

Prof. dr. Carel Jansen is a professor emeritus in Communication and Information Studies at the University of Groningen. He is affiliated as a research fellow with the Language Centre at Stellenbosch University. Prof. dr. Leon de Stadler is a professor emeritus specialized in Document Design. He was the director of the Language Centre of Stellenbosch University, and he also worked as visiting professor at the universities of Nijmegen and Groningen. Currently he runs his own consultancy.|Aline Douma is a PhD student in the Department of English Language and Culture at the University of Groningen. Prior to starting her PhD, she completed a double major in Communication and Information Studies and English Language and Culture, and obtained a Research Master's degree in Classical, Medieval and Early Modern Studies.

This beautifully designed and illustrated textbook introduces students to strategies for improving their professional communication practices. Jansen, de Stadler, and Douma show the complexity that underlies effective communication in the workplace - rejecting formulaic approaches and easy answers. They provide students with a sense that their professional communication - both writing and speaking - can improve. Communicate as a Professional draws on theories of cognition, linguistics, writing, argument, and text design to offer solid advice about what it takes to create texts that people want to read or listen to. Especially interesting are the many timely international examples that make the topics come alive. Students from around the world will enjoy this text as it offers a global perspective on professional communication not found elsewhere. Karen Schriver, Author and President, KSA Communication Design & Research (Pittsburgh, Pennsylvania)

• 1. Communication 2. Structure 3. Argumentation 4. Style 5. Visualization 6. Reading and Summarizing 7. Writing - the process 8. Writing - reporting 9. Oral presentations 10. Professional conversations Suggested readings References Index