Smart Technologies for Smart Nations

Purnendu Mandal is a Professor at the College of Business, Lamar University, Texas, USA. His teaching and research interests are in the areas of Strategy Management, Technology Development, Supply Chain Management, Strategic MIS and System Dynamics Modelling. He published over 200 journal articles and conference papers. His research papers appeared in journals such as European Journal of Operational Research, International Journal of Production Economics, Management Decision, International Journal of Operations & Production Management, International Journal of Quality & Reliability Management, Logistics Information Management, etc. He serves in the editorial boards of a number of international journals. He is the founder chair of International Conference on Managing the Asian Century and he is the Book Series Editor of ‘Managing the Asian Century’ published by Springer. John Vong is Adjunct Professor at the Lee Kuan Yew School of Public Policy, National University of Singapore. Dr. Vong received his PhD in banking and finance systems from the University of Bradford, United Kingdom. He was a former Adviser to the World Bank Group and United Nations Development Programme. His research interest is in digital and technology innovations in financial services, education and health.His recent publications include a book entitled, Emerging Technologies for Emerging Markets (Springer, 2015).

• Section 1: Technologies in Service.- Chapter 1: Digital Banking For Alleviating Rural Poverty in Indonesia: Some Evidences.- Chapter 2: Tax Compliance and International Cultural Factors: A Multi-Level Empirical Study.- Chapter 3: Are Values of Managers Associated With The Tasks They Perform? A Trans-National Level Empirical Analysis.- Chapter 4: Indonesian Retail Market Analysis Using Frequent Pattern Data Mining.- Chapter 5: Measurement and Evaluation of Service Productivity: A Holistic Approach.- Chapter 6: Web 2.0 Technologies and Indian IT Services Companies: An Impact Analysis.- Section 2: Technologies in Education.- Chapter 7: The Era of the Global Intern? Business Undergraduates' Perceptions of International Internships at a Foreign University In Vietnam.- Chapter 8: Building and Maintaining Relationships in a Global Education Context.- Chapter 9: Educational Evolution: A Review of MOOCs in Institutes of Higher Education.- Chapter 10: Innovation in a Geographically Distributed Environment: Interrelationship of Organizational Learning and Knowledge Management.- Section 3: Technologies in Improving Work Environment.- Chapter 11: Selection of Alternate Work systems to Improve Occupational Health of Indian Construction Workers: A Design of Experiment Based Approach.- Chapter 12: Hospital Appointment Scheduling in Presence of Walk-ins and Emergency Arrivals.- Chapter 13: Improving Occupational Health of Indian Construction Workers: A Biomechanical Evaluation Approach.- Chapter 14: Cleansing Industrial Pollution: an Eco-friendly Approach.