Era of New Services

New Services, New Infrastructure and Service Rules for the Future Society

AvLefei Li

Inbunden, Engelska, 2024

Del i serien Management for Professionals

1 769 kr

Beställningsvara. Skickas inom 10-15 vardagar. Fri frakt över 249 kr.

Fler format och utgåvor

E-bok

2 224 kr

Häftad

1 769 kr

Beskrivning

This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market.

Produktinformation

Utgivningsdatum:2024-02-28
Mått:155 x 235 x 17 mm
Vikt:521 g
Format:Inbunden
Språk:Engelska
Serie:Management for Professionals
Antal sidor:190
Förlag:Springer Verlag, Singapore
ISBN:9789819995646
Originaltitel:新服务时代

Utforska kategorier

Servicesektorn inom Ekonomi och Ledarskap
E-handel inom Ekonomi och Ledarskap
Affärsutveckling inom Ekonomi och Ledarskap

Mer om författaren

Dr. Lefei Li is an associate professor at the Department of Industrial Engineering, Tsinghua University. He is mainly engaged in teaching and research in service operation and management, complex system modeling and simulation and systems engineering. Currently, Dr. Li is serving as the council chair and associate head of the Department of Industrial Engineering, Tsinghua University. He also serves as associate editor for journals including IEEE Intelligent Systems, IEEE Transactions on Intelligent Vehicles, Asia-Pacific Journal of Operations Research, and Digital Transformation & Society. He is an editorial board member of ACTA Automatica Sinica. Additionally, He held leadership positions with academic societies such as Assistant Director of the Academic Committee at INCOSE, Co-Chair of the Board of the INCOSE Beijing Chapter.

Innehållsförteckning

Services Everywhere.- Services in Complexity.- The Perspective of Networks.- The Perspective of Resources.- The Perspective of Needs.- The Perspective of Culture.- Principles of Service Design and Innovation