Governing With AI

How the Public Sector Can Use Artificial Intelligence to Improve Performance

AvMark Fagan,Ben Gillies

Häftad, Engelska, 2026

297 kr

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Beskrivning

A practitioner guide for national, state, and local government managers who are looking for help in understand how they can adopt AI to generate public benefits while minimizing risks.AI is constantly in the news. How can it help your agency deliver more public value? With the current focus on efficiency in government, AI is ever more important. This book provides the foundational knowledge to be comfortable discussing AI, and then explains a step-by-step process for identifying use cases that are appropriate for organizations at the national, state, and local level. Using best practices for AI adoption and illustrative case studies, this book is an invaluable tool for anyone seeking to integrate AI into their workflow while mitigating risk.

Produktinformation

Utgivningsdatum:2026-04-30
Mått:150 x 226 x 14 mm
Vikt:340 g
Format:Häftad
Språk:Engelska
Antal sidor:208
Förlag:Bloomsbury Publishing Plc
ISBN:9798216369318

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Mer om författaren

Mark Fagan is Lecturer in Public Policy at Harvard University's Kennedy School of Government.Ben Gillies is an entrepreneur and wildfire fighter.

Recensioner i media

"For decades at the Harvard Kennedy School, Mark Fagan has excelled at helping students design and implement practical solutions in areas such as supply chain management, electric vehicles, and public service delivery. In this insightful book, he joins forces with Ben Gillies to offer a clear, hands-on guide for public officials who want to move from talk to action in artificial intelligence. Rather than making grand promises, they show how governments can use AI to improve performance, simplify processes, and serve citizens more effectively. Drawing on real examples from governments already putting AI to work, they make the technology accessible to anyone in the public sector. If you are hearing about AI and are unsure where to begin, start here and learn how to use it to improve the lives of the people you serve."

Innehållsförteckning

IntroductionPart 1: Being Able to Lead the AI Conversation Chapter 1: Delivering Public Services: Challenges and Progress Chapter 2: Building the Case for AI in GovernmentChapter 3: Learning AI Basics: What it is and How it WorksChapter 4: Learning AI Basics: Risks and Mitigation Part 2: Laying the Foundation for AI in your OrganizationChapter 5: Establishing the Rules of the GameChapter 6: AI Technology FoundationChapter 7: Developing Necessary Expertise and Infrastructure Chapter 8: Selling AI to the OrganizationPart 3: Getting StartedChapter 9: Identifying and Prioritizing Use CasesChapter 10: Understanding and Using Generative AIChapter 11: Applying the Framework to the Judicial Courts